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Forum Index » Profile for jonathan » Messages posted by jonathan
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Studio One General Discussion » Be aware; time stated for license transfer FALSE! » Go to message
I've just handled your transfer, you should both get emails shortly. The delay in this case was entirely caused by me, and I'm sincerely sorry for that. Our support team contacted me twice about this, having done what they could.

We are improving the process internally in the immediate future so that the support team can directly handle this, and ultimately I hope we get in a position to allow users to handle transfers themselves.

Again, I'm sorry for the delay!
Studio One General Discussion » Studio One 2.5.1 now available! » Go to message
The issue will be resolved shortly, until then please use http://download.presonussoftware.com/studioone/current/ to download the latest version, as that seems to work fine.
Studio One General Discussion » Studio One 2.5.1 now available! » Go to message
We are aware of the download issues, and will get it fixed asap. I will post when this is resolved. Very sorry for the trouble!
Studio One General Discussion » Forum Changes » Go to message
At PreSonus we are committed to offer you the best possible product support and overall user experience. As developers of Studio One, we’ve always valued your feedback and ideas, which help us in making Studio One the best software product it can be.

The Studio One forums are a place for users to meet and exchange ideas with PreSonus staff and other users in a productive, respectful, and friendly atmosphere. In order to make the forums as useful as possible for everyone, we decided to restrict posting access to registered Studio One users only. Non-registered users will be able to post in the Studio One Free and common Pre-Sales Questions areas, which will serve as a place for discussion about Studio One Free, the demo, and other pre-sales topics.

This change will allow registered users to better serve each other, while also focusing pre-sales questions into a single, more manageable place. We hope this step will make our forum an even better meeting place for the Studio One community.

This change will be effective Monday, February 25.

As always, thanks for your support!
Studio One General Discussion » Soundset Builder? » Go to message
In version 2.0.5, we made Soundset Builder available in Artist, and previous to that it was only compatible with Producer and Professional.

So at this point, you should be able to install and use Soundset Builder in Artist, Producer, or Professional. However, please note the current version of Soundset Builder requires version 2.5 of Studio One.
Studio One General Discussion » Any 2C Audio B2 reverb Users here? » Go to message
Got it installed a while ago, just went on a long reverberating tangent... On my relatively dated system (Q6600 Quad, 8G RAM), under Windows 8, all is well. No problems, and I'm happy to report it sounds incredible, much like Aether and Breeze. 2C is where it's at for reverb of any kind, in my humble opinion.
Studio One General Discussion » Any 2C Audio B2 reverb Users here? » Go to message
I'm getting it installed shortly, and will take a look. I'm a huge fan (and friend) of theirs, so I'm sure any issue that exists will be able to get resolved.
Studio One General Discussion » NEW: PreSonus Coaxial Studio Monitors - Sceptre » Go to message
The Sceptres have me quite impressed. My mains now are JBL LSR 8", which have been great for me, but the Sceptres sounded more like the 'truth' to me, with much better controlled bass response and imaging. Really, it was the imaging (left to right and front to back) that killed me, and where the 'sweet spot' where I mix now with the JBLs is literally a matter of inches, where it was much much wider with the Sceptres.

Take it with a grain of salt coming from me, but I think the Sceptres are easily the most valuable monitors in that price range.
Pre-Sales Questions » Studio One for the blind » Go to message
We want to be accessible as possible, and are looking into it. I'll update this thread once I know more about the scope and timeframe...but past experiences from my colleagues would indicate it is not very easy to do.
Studio One General Discussion » Saw A Possible Glitch During NAMM Demo -- Could Not Get an Explanation » Go to message
Byron discussed this with me later that day I think, and we're not entirely sure what happened there. We're looking into it.
Studio One General Discussion » downloading problems » Go to message
PreSonus telephone technical support is available 9am – 5pm, Monday-Friday, Central Standard Time (CST).
-225-216-7887
Studio One General Discussion » downloading problems » Go to message
Please contact tech support so they can walk you through troubleshooting.
Studio One General Discussion » downloading problems » Go to message
What exact error is coming up? And is this with the AudioBox driver install, or Studio One install?
Studio One General Discussion » Kontakt player fails to install » Go to message
There was a server issue with the serials for NI Komplete Players that has been resolved. Please reactivate Studio One (it will not use another activation, since it's the same machine), and a serial will be pulled down from the server now, then show up in the installation menu where it should.
Studio One General Discussion » Studio One 2.5 "hogging" all PC audio » Go to message
You need to check the option to release the audio device in background, under Studio One/Options/Advanced/Audio.
 
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