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Auto Store Not Working on 16-4-2 ai
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daniel1974
Prenoob

Joined: 31/10/2010 02:19:55
Messages: 15
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Hi there

It seems as though my auto store is not working. It doesn't flash periodically like on my previous board, and whenever I power down and turn back on the board has returned to Scene 1 zero out board reset.

Would this suggest a fault?
rpark
Presonic
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Joined: 30/07/2011 07:12:57
Messages: 275
Location: Lake Jackson, Texas
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Can you advise which firmware version you are currently using? System menu, page down the last screen. Thanks
Presonus StudioLive 24.4.2
Presonus Studiolive 16.4.2 Ai
328Ai & 318SAi Speakers
Macbook Pro 15 3.06, Airport Extreme Multiband, iPad G1
Five-0 Music
The Intercoastal Pirates
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daniel1974
Prenoob

Joined: 31/10/2010 02:19:55
Messages: 15
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it's the latest version, I put it on yesterday
rpark
Presonic
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Joined: 30/07/2011 07:12:57
Messages: 275
Location: Lake Jackson, Texas
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Ok, just making sure as there have been recent changes. You are right, it should flash occasionally to let you know it is saving. First, as you just updated, I would redo the update just to make sure you didn't have some sort of glitch in the load. I just went and checked my 16 Ai on 5203, and it is auto-saving.
Presonus StudioLive 24.4.2
Presonus Studiolive 16.4.2 Ai
328Ai & 318SAi Speakers
Macbook Pro 15 3.06, Airport Extreme Multiband, iPad G1
Five-0 Music
The Intercoastal Pirates
[WWW] [Yahoo!] aim icon [MSN] [ICQ]
daniel1974
Prenoob

Joined: 31/10/2010 02:19:55
Messages: 15
Offline

okay thanks for your help.

it hasn't ever worked since I bought the desk, even with the previous firmware. would you suggest taking it back?
rpark
Presonic
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Joined: 30/07/2011 07:12:57
Messages: 275
Location: Lake Jackson, Texas
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Depends on your situation. If you are close to the end of a trial/return period, you might swap it for another, testing it to make sure the new one works.

But if you're not in the bind of being time constrained or losing options, I'd suggest starting a support ticket with Presonus. They can often get you running without the hassle of chasing down a new unit.

When you do the reload, I would do it as a full recovery (the one where you remove the rear option card during the update). It's the surest way to make sure you get old gremlins out. Be sure to save everything you want to keep to your computer... this option wipes the in-mixer memory.

This message was edited 1 time. Last update was at 29/06/2014 21:27:47

Presonus StudioLive 24.4.2
Presonus Studiolive 16.4.2 Ai
328Ai & 318SAi Speakers
Macbook Pro 15 3.06, Airport Extreme Multiband, iPad G1
Five-0 Music
The Intercoastal Pirates
[WWW] [Yahoo!] aim icon [MSN] [ICQ]
daniel1974
Prenoob

Joined: 31/10/2010 02:19:55
Messages: 15
Offline

Yeah I have opened a ticket, thanks again for all your help.
Dan
 
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