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audiobox 22vsl will not start
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Joined: 08/06/2014 20:23:09
Messages: 2

Downloaded latest drivers from website. installed successfully. icon appears on desktop, files all seem to be there. tried to start it and nothing happens except i get a tip box about turning the mixer knob all the way to VSL to use VSL. Uninstalled and reinstalled twice more trying be sure I have the right drivers, etc. Same result. Is anyone aware of something that might be causing this problem? Any simple fix?

Joined: 12/03/2012 21:10:44
Messages: 3628
Location: Skaneateles, NY USA

If you have not already done so please register your Audiobox and open a tech support ticket.
That being said we cannot help you without a bit more info......if you will post your system specs
(see my sig), we will be better able to trouble shoot your problems. Without knowing what type
of pc you're running, what OS you're using etc....we can't recommend a "simple fix".

PC'S: HP XW6000 Dual 3.2GHz Intel Xeon Processors, 8GB RAM WinXP SP2
HP 6005 Pro AMD Athalon X2 B24 3.0Ghz Processor, 4GB RAM Win8 Pro
HP Compaq NC6320 Laptop Intel Core2Duo 2.0Ghz Processor 3GB RAM Win7 Ult
Dell Latitude E4310 Laptop Intel i5 2.67Ghz Processor 4GB RAM Win7 Pro x32

Audio Interfaces: Terratec EWS88MT PCI (2), Audiobox 1818VSL USB & FP10 Firewire, Steinberg MI4 USB, Line 6 Toneport GX & PodXT, Roland GS-10, NI Rig Kontrol 3

Monitors: Yamaha HS50M's

DAWS/VST Hosts: S1 Professional, Plogue Bidule, Xlutop Chainer, Sieb VSTHost & Savihost

Hardware Synthesizers: Roland SH-32 & XV-3080 RedSound Darkstar XP2, Novation X-Station, Yamaha AN200, M-Audio Venom

Hardware Controllers: JL Cooper CS-10 Control Surface, Yamaha EZ-EG, Dillion Les Paul style acoustic electric guitar with Roland GK-3 pickup and GI-20 converter.

The Rest: Guitars, Amps, Stompboxes, Mics, Outboard Gear, VST plugins...too much to list!

Joined: 08/06/2014 20:23:09
Messages: 2

OS Name Microsoft Windows 8.1 Pro
Version 6.3.9600 Build 9600
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name P6720F
System Manufacturer Hewlett-Packard
System Model p6720f
System Type x64-based PC
System SKU BV532AA#ABA
Processor AMD Phenom(tm) II X4 840T Processor, 2900 Mhz, 4 Core(s), 4 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. 6.04, 9/7/2010
SMBIOS Version 2.6
Embedded Controller Version 255.255
BIOS Mode Legacy
BaseBoard Manufacturer FOXCONN
BaseBoard Model Not Available
BaseBoard Name Base Board
Platform Role Desktop
Secure Boot State Unsupported
PCR7 Configuration Binding Not Possible
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "6.3.9600.17031"
User Name p6720f\P6720F\Carpenter
Time Zone Mountain Daylight Time
Installed Physical Memory (RAM) 6.00 GB
Total Physical Memory 5.75 GB
Available Physical Memory 3.53 GB
Total Virtual Memory 6.69 GB
Available Virtual Memory 4.32 GB
Page File Space 960 MB
Page File C:\pagefile.sys
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware No
Hyper-V - Data Execution Protection Yes
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