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1818VSL does not work anymore!, with the new mac mini I5 Haswell
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Horacioef
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Joined: 03/06/2014 05:01:09
Messages: 2
Location: Argentina
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purchase a mac mini with Haswell I5, and my 1818VSL does not work anymore, it's amazing that they have not yet developed a driver support, I am very disappointed with the support presonus gives its users, I stopped all my projects, waiting for some solution.
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cristofe
Presonificator
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Joined: 12/03/2012 21:10:44
Messages: 3628
Location: Skaneateles, NY USA
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This has been widely known for some time. Statements have been issued. Late model Apple machines have compatibility issues with audio devices from many manufacturers not just Presonus. Technology changes. Nothing is future proof. You should ALWAYS do research before buying a new computer. That being said the issues are known and Presonus is working with Apple to address them.

http://support.presonus.com/entries/22719929-UPDATE-MacBook-Pro-MacBook-Air-iMac-late-model-2013-and-new-Mac-Pro-AudioBox-VSL-Series-compatibilit

PC'S: HP XW6000 Dual 3.2GHz Intel Xeon Processors, 8GB RAM WinXP SP2
HP 6005 Pro AMD Athalon X2 B24 3.0Ghz Processor, 4GB RAM Win8 Pro
HP Compaq NC6320 Laptop Intel Core2Duo 2.0Ghz Processor 3GB RAM Win7 Ult
Dell Latitude E4310 Laptop Intel i5 2.67Ghz Processor 4GB RAM Win7 Pro x32

Audio Interfaces: Terratec EWS88MT PCI (2), Audiobox 1818VSL USB & FP10 Firewire, Steinberg MI4 USB, Line 6 Toneport GX & PodXT, Roland GS-10, NI Rig Kontrol 3

Monitors: Yamaha HS50M's

DAWS/VST Hosts: S1 Professional, Plogue Bidule, Xlutop Chainer, Sieb VSTHost & Savihost

Hardware Synthesizers: Roland SH-32 & XV-3080 RedSound Darkstar XP2, Novation X-Station, Yamaha AN200, M-Audio Venom

Hardware Controllers: JL Cooper CS-10 Control Surface, Yamaha EZ-EG, Dillion Les Paul style acoustic electric guitar with Roland GK-3 pickup and GI-20 converter.

The Rest: Guitars, Amps, Stompboxes, Mics, Outboard Gear, VST plugins...too much to list!
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Horacioef
Prenoob

Joined: 03/06/2014 05:01:09
Messages: 2
Location: Argentina
Offline

Not only is the problem with apple if you also with windows with the new Core i5/i7 haswell, and you should also be aware of the changes, I find it takes too long to develop drivers, even pace with Mountain Lion, you remember?, and the beta driver was months without change, I think is a serious mistake to you, not to investigate and anticipate problems that may arise with new technologies, it is so serious that leave thousands of users with their jobs half way ....
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cristofe
Presonificator
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Joined: 12/03/2012 21:10:44
Messages: 3628
Location: Skaneateles, NY USA
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anticipate problems that may arise with new technologies


And how exactly does one anticipate problems that MAY arise with technology that does not even exist yet??

As I stated in my last post the issue IS being addressed by Presonus. They are aware of issues with both Haswell and Ivy Bridge processors as well as USB 3.0. Again, these are known issues and statements were made long before you chose to buy a machine with known compatibility issues. A new driver is under development and will be released when it is READY. If you have not already done so please register your 1818 and open a tech support ticket.

This message was edited 2 times. Last update was at 04/06/2014 17:02:34


PC'S: HP XW6000 Dual 3.2GHz Intel Xeon Processors, 8GB RAM WinXP SP2
HP 6005 Pro AMD Athalon X2 B24 3.0Ghz Processor, 4GB RAM Win8 Pro
HP Compaq NC6320 Laptop Intel Core2Duo 2.0Ghz Processor 3GB RAM Win7 Ult
Dell Latitude E4310 Laptop Intel i5 2.67Ghz Processor 4GB RAM Win7 Pro x32

Audio Interfaces: Terratec EWS88MT PCI (2), Audiobox 1818VSL USB & FP10 Firewire, Steinberg MI4 USB, Line 6 Toneport GX & PodXT, Roland GS-10, NI Rig Kontrol 3

Monitors: Yamaha HS50M's

DAWS/VST Hosts: S1 Professional, Plogue Bidule, Xlutop Chainer, Sieb VSTHost & Savihost

Hardware Synthesizers: Roland SH-32 & XV-3080 RedSound Darkstar XP2, Novation X-Station, Yamaha AN200, M-Audio Venom

Hardware Controllers: JL Cooper CS-10 Control Surface, Yamaha EZ-EG, Dillion Les Paul style acoustic electric guitar with Roland GK-3 pickup and GI-20 converter.

The Rest: Guitars, Amps, Stompboxes, Mics, Outboard Gear, VST plugins...too much to list!
[WWW]
 
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