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Strange problem with Audiobox and OS X after sleep mode or fresh boot!?
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francislee
Prenoob

Joined: 24/05/2014 09:10:00
Messages: 5
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Hi guys,

Having some major issues with this Audiobox USB.

I have tried this with 2 different iMacs and 2 different Macbook Pro's, running OS's from 10.8.5 to 10.9.3 and they are all giving me the exact some problems.

Basically, if I start up my computer and plug in the Audiobox, everything is fine. If I let the computer sleep, when I wake it back up the output is all messed up and distorted. It's super loud and it's like 80% white crackly noise and you can hear about 20% of the music in the background. Just sounds horrendous.

Same thing happens when the soundcard is plugged in before I start up the computer, it'll be distorted 'till I unplug it and plug it back in again.

Any idea what this is? It must be the soundcard as I've tried it on 4 different Mac's and it does the same with all of them!? I've even tried using the VSL drivers which say they are compatible with the Audiobox USB but that made absolutely no difference.
cristofe
Presonificator
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Joined: 12/03/2012 21:10:44
Messages: 3628
Location: Skaneateles, NY USA
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Please refrain from double posting. If you have not already done so please register your hardware and open a tech support ticket.

PC'S: HP XW6000 Dual 3.2GHz Intel Xeon Processors, 8GB RAM WinXP SP2
HP 6005 Pro AMD Athalon X2 B24 3.0Ghz Processor, 4GB RAM Win8 Pro
HP Compaq NC6320 Laptop Intel Core2Duo 2.0Ghz Processor 3GB RAM Win7 Ult
Dell Latitude E4310 Laptop Intel i5 2.67Ghz Processor 4GB RAM Win7 Pro x32

Audio Interfaces: Terratec EWS88MT PCI (2), Audiobox 1818VSL USB & FP10 Firewire, Steinberg MI4 USB, Line 6 Toneport GX & PodXT, Roland GS-10, NI Rig Kontrol 3

Monitors: Yamaha HS50M's

DAWS/VST Hosts: S1 Professional, Plogue Bidule, Xlutop Chainer, Sieb VSTHost & Savihost

Hardware Synthesizers: Roland SH-32 & XV-3080 RedSound Darkstar XP2, Novation X-Station, Yamaha AN200, M-Audio Venom

Hardware Controllers: JL Cooper CS-10 Control Surface, Yamaha EZ-EG, Dillion Les Paul style acoustic electric guitar with Roland GK-3 pickup and GI-20 converter.

The Rest: Guitars, Amps, Stompboxes, Mics, Outboard Gear, VST plugins...too much to list!
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francislee
Prenoob

Joined: 24/05/2014 09:10:00
Messages: 5
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Tech support on the phone were unhelpful and I can't remember the email address I used when I registered it so I can't get support by email.
 
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