Universal Control with Windows XP

I downloaded the software, and plugged my Presonus 32.4.2 into the FireWire (converted from 9-pin to 6-pin) in my Windows XP Compaq desktop. The computer recognizes the Presonus, and it has eventually come up on the software but still won't run. What can be happening?

Correction: I didn't realize it was plugged in via Ethernet, and that's how the software was seeing the board. But, it still wouldn't load up. However, the computer did see the board via FireWire.