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UC 1.7.2 Mac Mavericks, No longer shows Mixer in SL Remote
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Chrispc88
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Joined: 23/10/2012 11:41:02
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This weekend I upgraded my Mac to Mavericks, and upgraded UC to 1.7.2. Everything appeared to work fine, and when I connected my StudioLive 24.4.2 it did a firmware update as well that appeared to work fine. Next I setup a shared network connection from my Mac as usual, again with no problems. I then connected my iPad to my Mac as usual, but when I opened SL Remote, the mixer was not listed. I updated the SL Remote software on the iPad (iOS 6 btw) and still the mixer was not listed. So I updated the iPad to iOS 7 and made sure that I indeed have the latest version of SL Remote v1.5.5503, but still the mixer does not show up on the startup page for connection.

If I go back over to UC on the Mac, I can see the iPad, and I have the button pressed for it to be Front of House control - but nothing I have done so far has fixed this problem. So I'm thinking maybe there is a UDP port or something like that maybe that is being blocked on the Mac Mavericks? But if that was the case I would think this problem would have already been solved, and so far I haven't found anyone having this exact same problem. The closest I found was people saying that they were loosing connection, and that the solution was to disable "App Nap" for UC in Mac OS X Mavericks. So I did that, but still, when I open SL Remote, on the startup page, my mixer is not listed.

Any ideas on what else I might try? I've now brought it home so I have all week. Thanks in advance to anyone that is able to help!
manno7316
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Joined: 21/11/2013 00:57:47
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I'm having the same issue. Any solutions?
Chrispc88
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Joined: 23/10/2012 11:41:02
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I have learned this much, the problem is in the shared connection with from the Mac. I have everything at home now, and just out of curiosity, I decided to conned the Mac to my home Router, and the iPad as well and viola... everything is working again. So, at least now I know I can make it work again using an outside router. But I'm hoping to figure out what changed in Mavericks that is preventing it from working the way I've been doing things. I'd rather not have to buy a separate router to start caring around along with everything else.
olofsinke
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Joined: 25/11/2013 12:19:30
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I'm having the same problem here. Please Presonus help us out?????
Bjosko
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Joined: 03/07/2013 18:37:20
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Also have the same problem with mine 24, Mac Mini and latest software from Presonus.
A external router did the trick, but it was not necessary before Maverick
maeveoc
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Joined: 03/01/2013 20:43:50
Messages: 2
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Also experiencing the same problem, does anyone have a fix for this yet?
snrp
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Joined: 02/12/2013 21:14:43
Messages: 1
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Same for me, Help!
wtibbit
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Joined: 24/10/2012 02:06:37
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My situation is exactly the same.

When I create a wireless network from the mac and connect to that network from my iPhone, my iPhone shows up in Universal Control, but the mixer doesn't appear in the Qmix display; However, it does if I'm at home and the wireless network is provided by my home's wireless router rather that by the mac.

I can use a separate wireless unit - maybe an Airport Express, but I, too, would hate to have to buy and use a separate wireless device.

One thing I noticed is that prior to upgrading to Mavericks, when I "created" a network on the Mac that network showed up in the list of wireless networks that was presented in a drop-down list when the network icon on the Mac is clicked. After Mavericks, the new network name shows up, with a check mark beside it, under a header labeled "Devices" rather than in the list of detected wireless networks. Below the created network name is a line, that reads "Disconnect from [network name]" that can be clicked. I'm not sure what all this means, but it is different behavior and is likely related to the issue.
bebopxx
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Joined: 31/07/2012 00:05:38
Messages: 11
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I have the same exact issue... ever since upgrading to Mavericks. Everything works fine if using an external router (AP Extreme, AP Express).
But creating a wireless network from the Mac or MacBook Pro... SL Remote on iPad & Qmix will no longer see the StudioLive (24.4.2) w/Universal Control. This has nothing at all to do with Mavericks new AppNap feature. After a ton of searching, here is the only thing I've come up with: http://support.presonus.com/entries/23406494-SL-Remote-and-Qmix-no-longer-connect-via-Ad-hoc-networking-on-Mavericks

I'm thinking that this may possibly be corrected with an OSX terminal command of some type, w/the networking, DNS or possibly something to do with security.

Oddly, screen-sharing still works fine when creating a network from any of my Macs ( under Mavericks )
ross549
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Joined: 22/12/2013 15:19:22
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Gents-

I had the same problem, but found the solution here:

http://support.presonus.com/entries/23388440-OSX-10-9-Mavericks-SL-Remote-won-t-stay-connected

I've been testing for about 20 minutes so far, and it seems to be much more stable.

Hope this helps!

Cheers,
Adam
bebopxx
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Joined: 31/07/2012 00:05:38
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ross549 wrote:Gents-

I had the same problem, but found the solution here:

http://support.presonus.com/entries/23388440-OSX-10-9-Mavericks-SL-Remote-won-t-stay-connected

I've been testing for about 20 minutes so far, and it seems to be much more stable.

Hope this helps!

Cheers,
Adam


Please read my post more clearly... APP NAP has nothing at all, to do with the issue!
ross549
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Joined: 22/12/2013 15:19:22
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Interesting. I did miss that.

My suggestion would be to look at your router as a possible culprit.

We recently upgraded our router and it seemed to help as well.

The mixer data is being broadcast using Bonjour multicast packets. Make sure you are configured to process them.

Adam
bebopxx
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Joined: 31/07/2012 00:05:38
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@ross549 -

Am not too sure on how to set up Bonjour on Mavericks 10.9, using the internal Airport Card Extreme in the Macbook Pro basically functioning as the router when creating a network. I'm trying to get this working, with-out using an external router.

It works just fine in Snow Leopard this way w/just the internal Airport Extreme Card in the Macbook Pro when creating a network... but it does not work w/Mavericks. BUT under Mavericks it does work when using an external router ( my Airport Extreme base-station )
Olov
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Joined: 08/02/2014 10:56:54
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I have the same problem...anyone find any solution??.. since i updated to Maveric i can't create network and connect with my ipad... at home it work just fine when i have an router... but live i have to create an network on my macbook pro but then i can't use the ipad..???...
Olov
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Joined: 08/02/2014 10:56:54
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Found this...

[i]Why can I no longer use an Ad-Hoc network to connect SL Remote or Qmix to my Mac running Mavericks?
With the release of OSX 10.9 Mavericks, it appears that Apple have made changes in the OS which have affected Ad-Hoc networking. This change appears to adversely affect Universal Control/VSL, preventing connection with SL Remote and Qmix via this method of network connection.

The preferred and recommended method of establishing a network connection for SL Remote and Qmix has always been to use a dedicated wireless router. It will provide a more stable connection for more devices with greater range and less interference, so our recommendation remains that for the best wireless connection you should use a wireless router for your SL Remote and Qmix network.
 
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