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Help with UC and Mac Mini
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klarkkentster
Prenoob

Joined: 12/11/2012 18:36:00
Messages: 95
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Just purchased Mac Mini trying to install and get capture 2 and UNiversal control to stick on the Dock....I have capture..but it keeps dropping the caputre Icon and turning to a question mark.


I can't get ANY icon to produce with Universal control beta. PLEASE HELP need this up and running for Sunday.


Also - is there anything else I need to do to get this working? We are switching from a PC... had too many issues.
Presonus 16.4.2
Mac Mini
Netgear N600 Router
Ipad Retina
2 - QSC -k12
1 Mackie SRM - 450
1- QSC Ksub
Driverack PX
Voice Live 2
Variax Guitar
Hd-500
Taylor 414ce
Mac Book Pro
Motu MK3 Hybrid
Keith McMillen SS-12s
talmen
Presonoid
[Avatar]

Joined: 28/07/2010 23:56:13
Messages: 3002
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Is Capture installed in the applications folder on the internal drive in your Mini? What OS are you on? When you say the Capture icon disappears, do you mean just from the dock? Is the icon still present normally in the applications folder? Do you just need to know how to make an application icon stick in the dock? I'm just not quite sure I inderstand the precise issue(s) you are facing. Do you have your SL conncected when launching UC? Is your SL firmware and UC software up to date and compatible with the Capture 2 version you are using?

I'm sure we can get you up and running, but if you are new to Macs it may take a little patience while you become familiar with the way things work in the Mac world. I know once you get up and running you'll be very happy with your setup, so don't give up -- if you can, try to give us more info, and maybe we can be of greater assistance.
Field Kit:
MacBook Pro 9.2 i5 2.5 GHz, 8GB RAM,
OS 10.8.5;
A & H Qu-16, AB1818VSL, Alesis IO14 / IO26,
PreSonus S1 v2.6.2.25990, Boom Recorder 8.3.2

Studio Kit:
iMac 11.3, i7 (Quad) 2.93GHz, 8 GB RAM,
OS 10.9.3,
M-Audio FW1814, PreSonus Faderport,
PreSonus S1 Pro 2.6.2.25590
klarkkentster
Prenoob

Joined: 12/11/2012 18:36:00
Messages: 95
Offline

I installed capture in the folder it pulled up.... So I downloaded it and then clicked on the folder in the download portion and was able to keep the icon on the dock. Just when I restart the computer it's a question mark until I double click on it. It's the latest OS - just purchased and computer last week from Bets Buy.

I was finally able to get UC to stick to the dock. Haven't connected the mixer as of yet

Thank you
Presonus 16.4.2
Mac Mini
Netgear N600 Router
Ipad Retina
2 - QSC -k12
1 Mackie SRM - 450
1- QSC Ksub
Driverack PX
Voice Live 2
Variax Guitar
Hd-500
Taylor 414ce
Mac Book Pro
Motu MK3 Hybrid
Keith McMillen SS-12s
talmen
Presonoid
[Avatar]

Joined: 28/07/2010 23:56:13
Messages: 3002
Offline

Let us know if you need more help.
Field Kit:
MacBook Pro 9.2 i5 2.5 GHz, 8GB RAM,
OS 10.8.5;
A & H Qu-16, AB1818VSL, Alesis IO14 / IO26,
PreSonus S1 v2.6.2.25990, Boom Recorder 8.3.2

Studio Kit:
iMac 11.3, i7 (Quad) 2.93GHz, 8 GB RAM,
OS 10.9.3,
M-Audio FW1814, PreSonus Faderport,
PreSonus S1 Pro 2.6.2.25590
soundguybob
Prenoob

Joined: 04/10/2011 21:33:15
Messages: 25
Offline

Speaking as a former Apple certified repair technician, I suggest that you reboot the computer into the recovery partition, launch Disk Utility, highlight the hard drive, and click Repair Disk Permissions. Usually takes ~5 minutes to complete. After it finishes, restart the computer and you should be good to go.
klarkkentster
Prenoob

Joined: 12/11/2012 18:36:00
Messages: 95
Offline

i hooked everything up today and it looks like it's working fine..


The only issue I have now is with iOS 7... my ipad will not turn into landscape mode
Presonus 16.4.2
Mac Mini
Netgear N600 Router
Ipad Retina
2 - QSC -k12
1 Mackie SRM - 450
1- QSC Ksub
Driverack PX
Voice Live 2
Variax Guitar
Hd-500
Taylor 414ce
Mac Book Pro
Motu MK3 Hybrid
Keith McMillen SS-12s
 
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