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Constant popping when application switching and booting up Windows 8 64-bit.
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nathaniel_h
Prenoob

Joined: 31/01/2013 00:25:58
Messages: 3
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Whenever I switch applications that use the audio driver, such as from Adobe Premiere to Google Chrome, the Audiobox pops in my my headphones / speakers. It's driving me crazy! Also, after it pops in Adobe Premiere, I cannot play / pause the video that I'm working on until I restart Premiere. This has become a real hassle and one of the biggest reasons I'm thinking of ditching this interface for a different company if I can't get this issue fixed. I have even bought a separate USB card for my motherboard which fixed an entirely separate issue (buzzing, latency), but I still have popping sounds when switching apps.

I'm using driver v1.2 and have tried unplugging power / usb and restarting my computer, also uninstalling and reinstalling the driver. Is there anything I can do? Do the beta drivers fix this issue?
matthewgorman
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Joined: 24/02/2011 21:30:31
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I think that is somewhat because of the nature of what you are trying to do. It would seem to be similar to changing a soundboard with the FOH speakers on. There is going to be a pop when you shut the old board down, and a pop when you power the new board up.

One thing that may help, and I don't know if you tried. There is a setting in S1 (and maybe in Adobe) found in the options menu. Not sure of the tab it is on, but there is a setting to "Release Audio Device in the Background". Usually when S1 starts, it takes 100% ownership of the soundcard. That setting allows for switching between apps, and releases the soundcard when S1 is not in focus.
Matt

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nathaniel_h
Prenoob

Joined: 31/01/2013 00:25:58
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There is no option in Premiere to "Release Audio Device in the Background". However, there is an option to choose the audio driver that you use, and instead of using the ASIO driver directly from the Audiobox, I set it to Premiere Pro WDM Sound, which seems to have fixed the issue. Also, I updated to the beta drivers but there was no difference until I changed that setting. Thanks!
 
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