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UC installation problem
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mcris
Prenoob

Joined: 20/03/2013 12:36:40
Messages: 6
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I'm trying to install the Univesral Control (tried with any version) to my mac and when I try to launch it I see this message:

The software was not installed correctly. Device DLLs not found. Please re-install and try again.

I uninstalled it I tried to re-install it but again the same problem. Can you give me a solution?

Thanks...
stroud college
Presonic
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Joined: 02/09/2010 16:03:46
Messages: 392
Location: Gloucestershire, UK
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Have you tried
http://support.presonus.com/entries/113168-FireStudio-Family-How-do-I-Uninstall-Reinstall-my-FireStudio-drivers-on-a-Mac-computer-

It depends on what version you are running. I am not convinced that the new removal facility in 1.7 removes all files.
There are a lot of hidden files on Macs that need to be removed.
http://www.stroud.ac.uk/index.aspx

Music studio:
. 20 x iMac 22" 3.06Ghz 4G RAM, OSX 10.6.3.
. 20 x Faderport, Firestudio Mobile, DT100, Oxygen 25.
. 20 x Studio One Pro 2 , Cubase 6, Logic Pro 9.

Recording Studio:
. 2 x StudioLive 16.4.2 linked.
. iMac 22" 3.06Ghz 4G RAM, OSX 10.6.3.
. Studio One Pro 2 , Cubase 6, Logic Pro 9.
. Recorders: Alesis HD24, Tascam CD-RW900SL
. Compressors: TC Electronic C300 x 2, Behringer MDX2000
. Reverbs: Lexicon MX2000, TC Electronic M350 x 2, Alesis Midiverb4 x 2, Alesis Microverb, Behringer DSP2024
. Graphics: DBX 231 x 2
. Monitors: KRK VXT4, Tannoy Reveal 6D.

Music classroom 1:
. 20 x iMac 22" 3.06Ghz 4G RAM, OSX 10.6.3.
. 20 x Faderport, Firestudio Mobile, DT100, Oxygen 25.
. 20 x Studio One Pro 2 , Cubase 6, Logic Pro 9.

Music classroom 2:
. 20 x iMac 22" 3.06Ghz 8G RAM, OSX 10.7.4.
. 20 x Faderport, Firestudio Mobile, DT100, Oxygen 25.
. 20 x Studio One Pro 2 , Cubase 6, Logic Pro 9.
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mcris
Prenoob

Joined: 20/03/2013 12:36:40
Messages: 6
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First time I had this problem I formatted my mac. But the problem was still there after the format. I have Mountain Lion (latest).
mcris
Prenoob

Joined: 20/03/2013 12:36:40
Messages: 6
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My problem still exists....
Any ideas???
mcris
Prenoob

Joined: 20/03/2013 12:36:40
Messages: 6
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At last I found the solution... First I installed UC 1.6 and then the latest an it worked!!!
 
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