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Can a Firebox or Firestudio be used with Mac OSX 10.8.2???
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OhulahanBass
Prenoob

Joined: 05/11/2012 18:03:22
Messages: 12
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I've googled some issues where people are having trouble with their Firebox's after upgrading their operating systems to OS X 10.8.2. I have not had any issues with my Presonus Audiobox in OS X 10.8.2 but want the extra connectivity, sample rate and inputs of the Firebox and am trying to determine if the upgrade is smart or if I will be buying an unusable box for my operating system.

So, is there issues with Firebox or Firestudio and OS X 10.8.2?? I noticed that 10.8.2 is not listed in the recommended OS X systems on the Firestudio product page.

Cheers!

This message was edited 1 time. Last update was at 05/11/2012 18:14:54

zlatty
Prenoob

Joined: 03/12/2012 03:03:58
Messages: 2
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At the time of writing (5 December 2012) the FireBox is *not* officially supported on Mac OS X 10.8. Check out this Presonus Press Release on Mountain Lion compatibility and you'll see the FireBox listed as an *unsupported* device:

http://www.presonus.com/news/press_releases/Mac-OS-X-108-Mountain-Lion-Compatibility-Statement

Whether this means it will eventually be officially supported or not I cannot say: FireBox is a discontinued product.

I too have read user posts complaining of difficulties with various audio interfaces under the new Mac OS but I can happily report that my FireBox is working flawlessly with OS 10.8.2 on my new Mac Mini (late2012). I have to use the supplied Presonus external power supply however, at least while the computer boots up or wakes from sleep. The power supply can be switched off once the computer is up to speed.

It's possible other users are encountering genuine OS-related problems with the FireBox under Mountain Lion but my success with a current, Mountain Lion-native Apple computer suggests OS-related issues may be occurring on older computer hardware, and therefore causing problems with various audio interfaces. I'm just speculating though; I don't really know this for sure. You will have to do your due diligence and see how FireBox users are faring with the same computer platform you're using.

Cheers!

[Please excuse the numerous edits I've made to this post, I'm modifying it as I learn more about the FireBox on my new ML/MacMini platform]

This message was edited 8 times. Last update was at 04/01/2013 13:48:55

unjazz
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Joined: 03/01/2013 13:31:19
Messages: 2
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Sounds promising that you have the Firebox working with your Mac Mini - that's what I have!

Any specific tips on getting the presonus firebox to work under Mountain Lion 10.8.2 ?
I just plugged in my firebox to a brand new mac mini (late 2012) using a firewire 800-400 Belkin cable and the firebox is not recognised.
Did you use the download software from http://www.presonus.com/support/downloads/FireBox at all?
unjazz
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Joined: 03/01/2013 13:31:19
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Got the presonus firebox working with 10.8.2 with no software installation. You were right - you need an external power supply to be connected to the firebox on first connect. I used some 12volt thing that was lying around - I read somewhere that the firebox is pretty resilient and can take a range of voltage input as well as amps.

Not sure about the cleanliness of the signal. If I turn up the firebox I hear noise and crackling. I think I can live with this as I usually don't have it up so high that I can hear anything during normal use. Power supply has nothing to do with it as I have pulled power out of the firebox post boot.

More worryingly is when I have the firebox plugged in, the normal mac mini headphone out signal becomes very noisy and crackly - even at low volumes, and has to be unplugged from any speaker. As soon as I unplug the firebox firewire cable, the noise in the mac mini headphone output goes away.

So anyway - limping along I guess.
Did hear one stutter in audio during a video playback - though not sure if that was the internet/video or what.
So far in garageband it seems clean and glitch free.
zlatty
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Joined: 03/12/2012 03:03:58
Messages: 2
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Hey Unjazz,

Sorry I missed your first post on this thread. Yes, I use the Control Panel and Mixer software, the ones downloadable from that link you posted. I'm terribly sorry but I cannot recall whether or not I performed the firmware upgrade. I've had my FireBox for quite a while and I probably did upgrade the firmware, but it may have been with an earlier iteration of the firmware upgrade software.

Glad you got your FB working on your new Mini. My FireBox has started making cyclic clicking noises inside the unit itself if I forget to give it some external juice when booting or waking the computer up from sleep but the unit sounds totally clean once it's properly powered up--even when cranked flat-out on a 2 x 150w system--so I can't imagine what could be causing the noises you're hearing. After reading about the problem with your computer's onboard sound, I tried plugging my headphones into the computer's miniplug jack with the FireBox still running, and everything sounded fine through my headphones so again, I don't know what could be causing the problem. I assume you've checked your monitoring system and tried the FireBox with another computer?

I fully concur with your report about FireBox with GarageBand: I've just spent the last three days solid working in GarageBand with the FireBox and it has all performed flawlessly, just as it did on my old Mini, but now with processing power and ram to burn. Yay!

All the best with it, Unjazz.

This message was edited 2 times. Last update was at 04/01/2013 14:07:22

gadget69
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Joined: 21/09/2010 03:56:19
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I didn't see if you had eliminated the firewire cable itself as a potential culprit? Not all firewire cables are created equal and the longer the length the more potential for problems... there is maximum length as well...
NOTE: If your having an issue, open a tech support ticket and bring the number here if you want help!
http://support.presonus.com

Tools:
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sasheriff
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Joined: 12/07/2013 19:03:16
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I'm having no problems using the output or MIDI section of my Firebox with Mountain Lion, but I can't get the mic pres to work. I plug in my Audix OM5 and turn up the trim level, but never see any level. Maybe I'm doing something else wrong, or maybe, that's the area of incompatibility.

This message was edited 1 time. Last update was at 12/07/2013 19:05:27

xavyvp
Prenoob

Joined: 28/06/2014 19:16:04
Messages: 1
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Hi guys! I have worked with Firebox since 2009 whiteout any problem but i just upgrade my MacBook Pro to OSX 10.8.5 and when i plugin the interface with firewire cable the blue light change to red light and in the sound system preferences does not appear the name "Presonus Firebox". Somebody can help me? thank you guys
 
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