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Native Instrument Plugins: Can't enter text in S1 2.6
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niles
Presonic

Joined: 07/02/2013 12:34:13
Messages: 116
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I'm currently in contact with NI's and Presonus's technical support teams.
At this point both don't recognize the issue and point at each other. But the Presonus support representative forwarded the issue to their Q/A operability guy, so I hope he will find something.
If others suffer the same issue, please send in a support ticket too if you want to see this solved.

To illustrate the problem to tech support, I shot a short video of the behavior. First part is how it should work (with Battery) second part is how it fails and the keystrokes go to S1 (Massive 1.4.0)

This message was edited 2 times. Last update was at 30/11/2013 20:37:43

hibidy
Presonoid

Joined: 01/02/2011 09:13:29
Messages: 2320
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Oooo, I'll be able to test this in about an hour (once all the current updates of komplete are dl'ed) and this is on a new computer!
New computer:

2.6.2/win7x64 ultimate/SSD os and library/i7 4770/16GB ram

Focusrite saffire 14/Novation impulse 49/tons of VST goodies

hibidy
Presonoid

Joined: 01/02/2011 09:13:29
Messages: 2320
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CONFIRMED.

Not sure if it's a studio one thing or a native instruments thing. Can you guys who have sent tickets advise as to who I should send support tickets to?
New computer:

2.6.2/win7x64 ultimate/SSD os and library/i7 4770/16GB ram

Focusrite saffire 14/Novation impulse 49/tons of VST goodies

niles
Presonic

Joined: 07/02/2013 12:34:13
Messages: 116
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I opened a ticket at Native Instruments first. They pointed me to Presonus, so I also opened a ticket at Presonus.
Currently the Presonus Q&A is investigating the issue. I still would advice to open a ticket at both companies.

Edit: There's also a thread at Native's forum here.

This message was edited 3 times. Last update was at 14/12/2013 10:05:23

hibidy
Presonoid

Joined: 01/02/2011 09:13:29
Messages: 2320
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I opened a ticket but I've discovered a new problem with massive, FM8 and absynth as well. The preset you choose isn't displaying properly when you reopen the browser. It goes back to the original/default state.
New computer:

2.6.2/win7x64 ultimate/SSD os and library/i7 4770/16GB ram

Focusrite saffire 14/Novation impulse 49/tons of VST goodies

hibidy
Presonoid

Joined: 01/02/2011 09:13:29
Messages: 2320
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What I did was install the absynth (back to 5.1.1), fm8 (back to 1.2.1) and massive (back to 1.3) and they seem to be working as needed.

Question: Other than those 3, was there something else about that update that wasn't right?
New computer:

2.6.2/win7x64 ultimate/SSD os and library/i7 4770/16GB ram

Focusrite saffire 14/Novation impulse 49/tons of VST goodies

hibidy
Presonoid

Joined: 01/02/2011 09:13:29
Messages: 2320
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Confirmed by NI

Hopefully there will be a fix coming up. Wouldn't hold my breath though considering how slow they have been
New computer:

2.6.2/win7x64 ultimate/SSD os and library/i7 4770/16GB ram

Focusrite saffire 14/Novation impulse 49/tons of VST goodies

Daw stew
Presonic
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Joined: 11/10/2012 14:04:16
Messages: 957
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at least they've acknowledged it. Give them time to fix it
Windows 7 x64
Core2Duo E4300 Cpu
4gb DDR2 RAM
ASUS P5B-E motherboard
Nvidia graphics card
hibidy
Presonoid

Joined: 01/02/2011 09:13:29
Messages: 2320
Offline

Dear NI:



I'll have to buzz them again.......
New computer:

2.6.2/win7x64 ultimate/SSD os and library/i7 4770/16GB ram

Focusrite saffire 14/Novation impulse 49/tons of VST goodies

jq1
Prenoob
[Avatar]

Joined: 09/02/2014 21:41:37
Messages: 34
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Same problem here with reaktor.
In general, I find S1's decision on shortcuts irritating.
hibidy
Presonoid

Joined: 01/02/2011 09:13:29
Messages: 2320
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no response back, no fix, no luck.
New computer:

2.6.2/win7x64 ultimate/SSD os and library/i7 4770/16GB ram

Focusrite saffire 14/Novation impulse 49/tons of VST goodies

brown111723
Prenoob

Joined: 12/11/2012 00:23:36
Messages: 2
Offline

Same problem.

Works OK in 2.5, broken in 2.6.x

Absolute PITA

hibidy
Presonoid

Joined: 01/02/2011 09:13:29
Messages: 2320
Offline

But it's almost 100% certain it's an NI thing.

A) reverting back to the previous versions of the NI plug ins works

B) they submitted it as a bug.
New computer:

2.6.2/win7x64 ultimate/SSD os and library/i7 4770/16GB ram

Focusrite saffire 14/Novation impulse 49/tons of VST goodies

hibidy
Presonoid

Joined: 01/02/2011 09:13:29
Messages: 2320
Offline

Still not fixed. I don't want to upgrade, but you MUST upgrade for the main stuff in maschine 2 to work. Time to resubmit a ticket.
New computer:

2.6.2/win7x64 ultimate/SSD os and library/i7 4770/16GB ram

Focusrite saffire 14/Novation impulse 49/tons of VST goodies

 
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