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S1 records from the Studiolive but no playback.??? HELP!!!!!! SOS!!!!!
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Peary Forrest
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Joined: 28/07/2010 20:29:36
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Ok,
I've been trying to get my Studiolive running as an interface since I got it a few weeks ago. I sold my RME Fireface to help pay for the switch. I've gone thru several attempts/fixes with tech support but still having the issue. I can record to S1 Artist and get input meter function in S1 and SL and I get a wave file on the track I'm recording. When I try to play back I don't show anything on the track or output meters in S1 or the SL and get no sound back thru the SL. I am also havingthe same symptom on my lap top. The desktop is XP and the laptop is Vista.
I have installed the a recommended firewire card on the desktop and recommended express card on the laptop. I have the firewire enable buttons on and have tried toggling the monitor buttons on S1. I have also tried using different firewire cables. Tech support is still in the loop but it's very slow when you have to wait a day and a half to get a response, then respond and wait another day and a half for the next response. I took a half day vacation yesterday afternoon so I could try to work thru it on the phone (also frustrating that tech support is 9-5 when some of us have 8-5 jobs and you have to be with your equipment to talk to tech support) but after a 30 minute wait to get someone and 5 minutes of talking and being on hold, they decided they need me to send them and NFO file from my desktop. I don't have internet where I live (very rural MS) so I had to copy it to a thumb drive and send it in from work this morning. So,... another day and a half till the next step. It's starting to get very frustrating.... Any ideas people?

This message was edited 2 times. Last update was at 05/08/2010 19:03:40

I found a watch in a bush one time.
Kahlbert
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Just wild guessing:

- You're sure you have the track record enabled?
- Do you see a waveform building up while you're recording?
- If so, does it disappear only after you stop recording?
- You mention input meter - do you see output metering while recording?

Maybed you could upload a screenshot?
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jonathan
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Joined: 16/04/2009 17:37:19
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Are you attempting to playback to individual channels on the StudioLive? In this case, you need to route every track out of its own output that you've setup in Audio I/O Setup.

Or to the 2track FW return? In this case, you need to be sure the Main out is going to that output, as selected in the Audio I/O Setup.
Jonathan, Product Manager, PreSonus
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Peary Forrest
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Kahlbert wrote:Just wild guessing:

- You're sure you have the track record enabled?
- Do you see a waveform building up while you're recording?
- If so, does it disappear only after you stop recording?
- You mention input meter - do you see output metering while recording?

Maybed you could upload a screenshot?


Thanks, Yes, it's enabled, I am getting a waveform and the waveform doesn't disappear. I Know I get input metering and I'm almost sure I'm getting output metering while recording. I just don't get any metering or sound during playback. I do get sound while recordingv through the monitors but I'm not sure if it's coming through the firewire returns or just thru the studiolive input and output. I'm at work and can't get a screen shot unless I load one from home tonight and load it up here tomorrow morning. No internet where I am accept Hughesnet. I did that for a while and it Totaly Sucks! Any other suggestions?
I found a watch in a bush one time.
Kahlbert
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In this case it doesn't sound like an S1 (recording) issue as such. I'd suggest to go with what Jonathan said and have a look at the output routing next.

This message was edited 1 time. Last update was at 05/08/2010 21:10:31

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Peary Forrest
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jonathan wrote:Are you attempting to playback to individual channels on the StudioLive? In this case, you need to route every track out of its own output that you've setup in Audio I/O Setup.

Or to the 2track FW return? In this case, you need to be sure the Main out is going to that output, as selected in the Audio I/O Setup.


Hi Jonathan, I chose SL 16.4.2 setup on the S1 and just recorded with a mic in channel 13 on the sl to tract 13 in S1. I have all firewire returns enabled on the mixer and don't get anything back thru the SL during playback on any channel or output. When I looked at the firewire window on S1 it shows the main output on 17 and 18. All others showed to be going back to the original channelsI also tried changing the advanced WDM outputs recommended in the manual without any luck. ?
I found a watch in a bush one time.
jonathan
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When you can, open the Song in Studio One, and go to Song/Song Setup/Audio I/O Setup, look at the outputs tab...you should see an output for every physical channel on the SL. If you do, then check on each track, especially 13 where you've recorded something, and make sure it is routed out of its respective output. When you playback, you should see the meter moving on track 13, as well as on Sub Out 13, in the Studio One mixer...indicating the track is playing back, routed out of the correct output.

If all looks well in Studio One, and you have the FW return button enabled on channel 13 on the SL, switch to the input meters on the SL and you should see input level on channel 13. If not, let us know. If you do, switch to the output meters, if you see level there, then make sure channel 13 is routed to the mains (and if you're using phones, that you have that setup to hear the mains).

This can get complicated, but we'll get it worked out I'm sure!
Jonathan, Product Manager, PreSonus
MacBook Pro, OSX 10.6/Win 7 x64
Q6600 QuadCore Vista 32-bit/Win 7 x64
Peary Forrest
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jonathan wrote:When you can, open the Song in Studio One, and go to Song/Song Setup/Audio I/O Setup, look at the outputs tab...you should see an output for every physical channel on the SL. If you do, then check on each track, especially 13 where you've recorded something, and make sure it is routed out of its respective output. When you playback, you should see the meter moving on track 13, as well as on Sub Out 13, in the Studio One mixer...indicating the track is playing back, routed out of the correct output.

If all looks well in Studio One, and you have the FW return button enabled on channel 13 on the SL, switch to the input meters on the SL and you should see input level on channel 13. If not, let us know. If you do, switch to the output meters, if you see level there, then make sure channel 13 is routed to the mains (and if you're using phones, that you have that setup to hear the mains).

This can get complicated, but we'll get it worked out I'm sure!



Thanks Jonathan, I'm about to head home and I'll double check your suggestions and post back.

Peary
I found a watch in a bush one time.
Peary Forrest
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jonathan wrote:When you can, open the Song in Studio One, and go to Song/Song Setup/Audio I/O Setup, look at the outputs tab...you should see an output for every physical channel on the SL. If you do, then check on each track, especially 13 where you've recorded something, and make sure it is routed out of its respective output. When you playback, you should see the meter moving on track 13, as well as on Sub Out 13, in the Studio One mixer...indicating the track is playing back, routed out of the correct output.

If all looks well in Studio One, and you have the FW return button enabled on channel 13 on the SL, switch to the input meters on the SL and you should see input level on channel 13. If not, let us know. If you do, switch to the output meters, if you see level there, then make sure channel 13 is routed to the mains (and if you're using phones, that you have that setup to hear the mains).

This can get complicated, but we'll get it worked out I'm sure!




Thanks to everyone for trying to help me out in getting the SL and S1 up and running including Brian, Colin and Jonathan from Presonus. I experienced multiple system failures (mainly in my brain) that caused my problems. You should all be able to assume with a name like Forrest, that “I am not a smart man”. I don’t know all of the mistakes that I made but allow me to list a few that contributed to my demise for your entertainment.
• Assumed that by using a studiolive template in S1 the I/Os would be matched between SL & S1. (not so, the outputs from S1 went to 1&2 on the SL instead of 17&18 which in turn shifted the S1 outputs over by two. For example sending from the SL to record on 13 goes into 13 on S1 but the output on S1 was 15 to 15 on SL.) While I had all FWs enabled on the SL I only had 13 and main faders up so I didn’t have a signal and had no output on or thru the mains.)
• Assumed that checking the song setup and it showing S1 to SL I/Os to be correct i.e. main outs to 17 &18 meant they were going that way.
• S1 screen came up small on my monitor and tho I saw and looked at the input channels, I “assumed” that it showing 13 over 13 referred to the input and output as it related to the SL and S1. Just happened to finally scroll over last night to discover the output channels and see my recording signal coming out of 15 and 1&2. This is where it starts coming together for me and after a minute of staring and scratching my head I finally see the input channels on the bottom and realize that 13 is coming into 15s output and that the mains are off (1&2) and so is everything else. Are we having fun yet?
• Another contributing factor was that not only do you have to toggle monitoring during playback to see the input channel signal; you also have to turn off record enable…


In this situation assume only mad an @$$ out of me. I hope that you all get some pre-weekend entertainment from this and on the outside chance another newbie Gumpish user reads it, he/she might be saved some personal dignity.


Thanks again,
Peary
I found a watch in a bush one time.
themuzic
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So, it's all working now...... I assume?

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jonathan
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Peary Forrest wrote:
• Assumed that by using a studiolive template in S1 the I/Os would be matched between SL & S1. (not so, the outputs from S1 went to 1&2 on the SL instead of 17&18 which in turn shifted the S1 outputs over by two. For example sending from the SL to record on 13 goes into 13 on S1 but the output on S1 was 15 to 15 on SL.) While I had all FWs enabled on the SL I only had 13 and main faders up so I didn’t have a signal and had no output on or thru the mains.)


I'll take a look at our template, as it should have just worked the way you thought it would. The templates are intended to get you going, and show you how it's done...not screw you up so you then HAVE to figure out how it's done.
Jonathan, Product Manager, PreSonus
MacBook Pro, OSX 10.6/Win 7 x64
Q6600 QuadCore Vista 32-bit/Win 7 x64
Peary Forrest
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themuzic wrote:So, it's all working now...... I assume?


Ha! Thanks for weighing in and helping out. It is working now!
I found a watch in a bush one time.
Peary Forrest
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jonathan wrote:
Peary Forrest wrote:
• Assumed that by using a studiolive template in S1 the I/Os would be matched between SL & S1. (not so, the outputs from S1 went to 1&2 on the SL instead of 17&18 which in turn shifted the S1 outputs over by two. For example sending from the SL to record on 13 goes into 13 on S1 but the output on S1 was 15 to 15 on SL.) While I had all FWs enabled on the SL I only had 13 and main faders up so I didn’t have a signal and had no output on or thru the mains.)


I'll take a look at our template, as it should have just worked the way you thought it would. The templates are intended to get you going, and show you how it's done...not screw you up so you then HAVE to figure out how it's done.


Thanks Jonathan, I had the same post in the Studiolive Forum and Low Tech said that his template was the same way and he had to re-set the output channels.
I found a watch in a bush one time.
Peary Forrest
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jonathan wrote:
Peary Forrest wrote:
• Assumed that by using a studiolive template in S1 the I/Os would be matched between SL & S1. (not so, the outputs from S1 went to 1&2 on the SL instead of 17&18 which in turn shifted the S1 outputs over by two. For example sending from the SL to record on 13 goes into 13 on S1 but the output on S1 was 15 to 15 on SL.) While I had all FWs enabled on the SL I only had 13 and main faders up so I didn’t have a signal and had no output on or thru the mains.)


I'll take a look at our template, as it should have just worked the way you thought it would. The templates are intended to get you going, and show you how it's done...not screw you up so you then HAVE to figure out how it's done.


Thanks Jonathan, I had the same post on the SL forum and Low Tech said he had the exact same issue with the template.

Peary
I found a watch in a bush one time.
MichaelAlanDawson
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jonathan wrote:
Peary Forrest wrote:
• Assumed that by using a studiolive template in S1 the I/Os would be matched between SL & S1. (not so, the outputs from S1 went to 1&2 on the SL instead of 17&18 which in turn shifted the S1 outputs over by two. For example sending from the SL to record on 13 goes into 13 on S1 but the output on S1 was 15 to 15 on SL.) While I had all FWs enabled on the SL I only had 13 and main faders up so I didn’t have a signal and had no output on or thru the mains.)


I'll take a look at our template, as it should have just worked the way you thought it would. The templates are intended to get you going, and show you how it's done...not screw you up so you then HAVE to figure out how it's done.


I had the same issue with the 16.4.2 template in S1. I was totally confused why I was recording, but not getting any sound. I then checked the routing and found the channels were not lining up, as I had expected.

I fixed the routing, then saved it as the default.

mike
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