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Well? Mavericks anyone?
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Trtagenda@me.com
Prenoob

Joined: 03/11/2013 21:06:51
Messages: 8
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I agree with the last post. I to feel its up to Presonus to fix this problem. How hard is it to update drivers to FP-10 and other units when Mac has a update like Mavericks. Presonus used to be pretty good about keeping the products they sell with reliable updates to drivers. I am very upset that there is not one for this update for Mavericks. I have been trying to see if reinstalling Lion or Mountain Lion would fix my problem?? So far no one has answered this question. I can tell you this ( I will not be happy if there is not a fix and I would probably not buy Presonus products again. Hope they get this right Soon!
cristofe
Presonificator
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Joined: 12/03/2012 21:10:44
Messages: 3628
Location: Skaneateles, NY USA
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I can tell you this ( I will not be happy if there is not a fix and I would probably not buy Presonus products again


Gee...then I guess you're not going to buy ANY company's products again. Nearly ALL companies discontinue support
and driver development for products that have been out of production for as long as the FP10. Furthermore, in many
instances, they could not support it if they wanted to. Computers don't only get new operating systems but the hardware changes
as well. This can cause your old interface to become PHYSICALLY incompatible with your shiny new Mac computer.
NO product is future proof. You bought a new computer.....time for a new interface.

This message was edited 1 time. Last update was at 11/11/2013 17:14:44


PC'S: HP XW6000 Dual 3.2GHz Intel Xeon Processors, 8GB RAM WinXP SP2
HP 6005 Pro AMD Athalon X2 B24 3.0Ghz Processor, 4GB RAM Win8 Pro
HP Compaq NC6320 Laptop Intel Core2Duo 2.0Ghz Processor 3GB RAM Win7 Ult
Dell Latitude E4310 Laptop Intel i5 2.67Ghz Processor 4GB RAM Win7 Pro x32

Audio Interfaces: Terratec EWS88MT PCI (2), Audiobox 1818VSL USB & FP10 Firewire, Steinberg MI4 USB, Line 6 Toneport GX & PodXT, Roland GS-10, NI Rig Kontrol 3

Monitors: Yamaha HS50M's

DAWS/VST Hosts: S1 Professional, Plogue Bidule, Xlutop Chainer, Sieb VSTHost & Savihost

Hardware Synthesizers: Roland SH-32 & XV-3080 RedSound Darkstar XP2, Novation X-Station, Yamaha AN200, M-Audio Venom

Hardware Controllers: JL Cooper CS-10 Control Surface, Yamaha EZ-EG, Dillion Les Paul style acoustic electric guitar with Roland GK-3 pickup and GI-20 converter.

The Rest: Guitars, Amps, Stompboxes, Mics, Outboard Gear, VST plugins...too much to list!
[WWW]
Trtagenda@me.com
Prenoob

Joined: 03/11/2013 21:06:51
Messages: 8
Offline

I like this post because it is true, not mine but the truth speaks volumes:
it is a bit of a poor show, these units cost a lot of money, the resources to enable the FS26226 to work properly with Mavericks are all in place, there is nothing to replace this unit with regards to the functionality unit offers, yet Presonus refuse to preform the (relatively simple, given that the expertise is in house and employed already) simple task of updating its drivers??

Is it really that hard or is it all about planned obsolescence? C'mon, the unit works on most macs, mine included, I can't imagine one GOOD reason as to why updates are not being issued!

Contrary to some sort of adopted opinion (generally because manufacturers say so!!), it is not satisfactory that units are made obsolete by time marching onwards it's about time companies like Presonus actually supported their products rather than sloping their shoulders every time an upgrade comes along, its been an excuse for too long now.....are you experts in your field dedicated to getting the most out of your product or are you just lazy?

Pathetic customer service.
smaug
Prenoob

Joined: 15/09/2011 10:46:47
Messages: 23
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I agree it would be great to have an update, however I question if it's simple laziness or planned obsolescence on the part of Presonus. When the same conversation came up with OSX 10.8, I think there were some reports by Presonus that their drivers for the FS2626 depend on support by a 3rd party. I think it might have been TC Electronics support for the jitter control chip.

On the other hand, if it was a simple update, I would have expected Presonus to continue support.
cristofe
Presonificator
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Joined: 12/03/2012 21:10:44
Messages: 3628
Location: Skaneateles, NY USA
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I think there were some reports by Presonus that their drivers for the FS2626 depend on support by a 3rd party. I think it might have been TC Electronics support for the jitter control chip.

On the other hand, if it was a simple update, I would have expected Presonus to continue support.


That is correct. It's not just the 2626. ALL Presonus drivers are written OUT OF HOUSE. And I agree,
if it was as simple as some users seem to think then yes, of course, support would continue.
PC makers are dropping firewire in general is that also Presonus' fault?

PC'S: HP XW6000 Dual 3.2GHz Intel Xeon Processors, 8GB RAM WinXP SP2
HP 6005 Pro AMD Athalon X2 B24 3.0Ghz Processor, 4GB RAM Win8 Pro
HP Compaq NC6320 Laptop Intel Core2Duo 2.0Ghz Processor 3GB RAM Win7 Ult
Dell Latitude E4310 Laptop Intel i5 2.67Ghz Processor 4GB RAM Win7 Pro x32

Audio Interfaces: Terratec EWS88MT PCI (2), Audiobox 1818VSL USB & FP10 Firewire, Steinberg MI4 USB, Line 6 Toneport GX & PodXT, Roland GS-10, NI Rig Kontrol 3

Monitors: Yamaha HS50M's

DAWS/VST Hosts: S1 Professional, Plogue Bidule, Xlutop Chainer, Sieb VSTHost & Savihost

Hardware Synthesizers: Roland SH-32 & XV-3080 RedSound Darkstar XP2, Novation X-Station, Yamaha AN200, M-Audio Venom

Hardware Controllers: JL Cooper CS-10 Control Surface, Yamaha EZ-EG, Dillion Les Paul style acoustic electric guitar with Roland GK-3 pickup and GI-20 converter.

The Rest: Guitars, Amps, Stompboxes, Mics, Outboard Gear, VST plugins...too much to list!
[WWW]
jazzer
Prenoob

Joined: 15/08/2010 18:35:24
Messages: 1
Offline

The biggest argument I can make for continued driver support is the fact that Presonus does not offer a current product that has equal functionality. There is no interface in the current lineup with this number of inputs and light pipe interfaces. If there was an upgrades path, I would be more understanding but I'm backed in a corner or have to go with another product at some point. If I remember correctly, a decision was made to not support 10.7 on the 2626 and then it was reversed so I believe this could be done as well for 10.8 and 10.9 or come out with an updated version of the 2626 with an updated chipset. This is a terrible roadmap decision from my point of view.
smaug
Prenoob

Joined: 15/09/2011 10:46:47
Messages: 23
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I spent about 4 hours yesterday mixing a 4-hour 10-track audio project in Logic without any issues.

Maybe it's a function of the host's firewire chipset. Mine is based on the same TI chipset found in older Macs (OSX 10.5 era). The solution was very stable with no audio pops. I'm running a large buffer size.

My specs:
Hackintosh core i7
Lacie Firewire 400 PCI card (TI chipset)
OSX 10.9
Logic 9.1.8 with 1024-sample buffer
Firestudio 2626 with Lion drivers
adames
Prenoob

Joined: 21/11/2013 06:09:54
Messages: 1
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I'm LIVID right now. I have mixing and mastering projects that need to be within a week and now my Firestudio 26x26 stopped working.... :thumbdown: :thumbdown: :thumbdown: :thumbdown: :thumbdown: :thumbdown: :thumbdown: :thumbdown: :thumbdown:
bobseekone
Prenoob

Joined: 20/01/2011 23:58:32
Messages: 10
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Since the 2626 is discontinued and there's nothing to replace it in function, I wonder if PreSonus would consider releasing the source code for the driver as open source. I'll bet there are some who would be willing to take a shot at making it work with Mavericks if we could get the code. There's nothing to lose as the product is discontinued, and it would show good will to customers who still have a great product but can't use it with the current OS that Apple released.
Vasileios88
Prenoob

Joined: 02/12/2012 23:32:49
Messages: 1
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Well hello everyone I just wanted to share my experience with all of you.
Heres the thing!
Last year I bought a Firestudio 2626 wanting to invest more money on my rec business I bought a few weeks ago a new macbook pro 15" with Mavericks. I was pretty freaked out when I found out that by know Firestudio 2626 was a legacy product and Presonus would not release a driver to provide compatibility with Mavericks. so I contacted the customer support saying how disappointed I was etc. I mean what should I do through the Firestudio away and buy a new one ? I find it very unfair for a company not to provide support for not such an old but powerful Product for new operating systems. I mean I just bought it last year and now I wanted a new powerful laptop to support it with! Anyway the answer from Presonus was what I expected it to be. A couple of links to the compatibility statements saying that the product ist discontinued and no drivers are going to be released! (That means to mean: Scrouiu you everybody if you want new computers and laptops you must buy our latests products) very good indeed!
Luckily I didn't gave up! Out of desperation I would say I luckily thought to try installing the separate driver they have on the site which is for the Lion OSX! Guess what! It works FLAWLESSLY I have mixed and recorded on 96kHz 32 bit with no problem at all!!!
So that's all hope that helps people with similar problems!
anadelman
Prenoob
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Joined: 30/07/2010 16:30:23
Messages: 51
Location: Bradenton, FL
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This is not a Mavericks problem. I have Mountain Lion on my Mac Pro and have the same issue. I did not have it previously (I don't think). I was working on a mix yesterday and panned a channel right and, like you, it disappeared.

I went to a Firestudio Tube and had no problem. It must be something in the Fire Control driver. I recently re-downloaded it. Perhaps they did some soft of "update" that caused this to happen.

Art
Mac Mini, Core i5, 8 GB Ram
Macbook Pro, Core I7, 8 GB Ram
Dell Studio 530 Quad Core Q82000, 6 GB, Win 7 Ultimate x64
Mac Pro, 8 Core 14 GB RAM, Triple Monitor
Mackie Control Universal with (1) Mackie Control Extender
StudioLive 24.4.2 with Waves Multirack
StudioLive 16.0.2 with Waves Multirack
Studio One V2
Presonus Firestudio Tube
Presonus Firestudio 26X26
Presonus Digimax FS
Presonus Audiobox 1818VSL
anadelman
Prenoob
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Joined: 30/07/2010 16:30:23
Messages: 51
Location: Bradenton, FL
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I did get this to work fine tonight.

I went into the Firecontrol and clicked in the Mixer Tab, the Output Analog 1/2 and that fixed the problem.

Art
Mac Mini, Core i5, 8 GB Ram
Macbook Pro, Core I7, 8 GB Ram
Dell Studio 530 Quad Core Q82000, 6 GB, Win 7 Ultimate x64
Mac Pro, 8 Core 14 GB RAM, Triple Monitor
Mackie Control Universal with (1) Mackie Control Extender
StudioLive 24.4.2 with Waves Multirack
StudioLive 16.0.2 with Waves Multirack
Studio One V2
Presonus Firestudio Tube
Presonus Firestudio 26X26
Presonus Digimax FS
Presonus Audiobox 1818VSL
davidberube
Prenoob

Joined: 08/12/2013 20:22:02
Messages: 3
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cristofe wrote:
I bought it 3 months before they discontinued it which was a horrible and regrettable mistake on my part.


Unfortunately, that can happen whenever you buy ANY product from ANY manufacturer at ANY time.
Which is one of many reasons I prefer to buy used gear.



Yes, but there is always worst.
Earlier tonight I just baught an Firestudio 2626 for 350$ on the web. I went pick it up and back at home I discoverd that they were no driver for Maverick.
I don't know how to feel right now. Hope the guy will return my call for a refund















alex scannell
Prenoob

Joined: 21/06/2011 01:27:29
Messages: 5
Offline

jazzer wrote:The biggest argument I can make for continued driver support is the fact that Presonus does not offer a current product that has equal functionality. There is no interface in the current lineup with this number of inputs and light pipe interfaces. If there was an upgrades path, I would be more understanding but I'm backed in a corner or have to go with another product at some point. If I remember correctly, a decision was made to not support 10.7 on the 2626 and then it was reversed so I believe this could be done as well for 10.8 and 10.9 or come out with an updated version of the 2626 with an updated chipset. This is a terrible roadmap decision from my point of view.


This is the issue here.

If Presonus (or anyone) had a similar (supported) product for sale I'd buy one in a heartbeat.

I record 48 tacks all the time with 2 x 2626s daisy chained. What unit can replace that ?

I thought Presonus were coming out with something as they were involved in the whole Thunderbolt development board thing.

Evidently not, which is a shame.

This message was edited 1 time. Last update was at 12/12/2013 21:10:19

davidberube
Prenoob

Joined: 08/12/2013 20:22:02
Messages: 3
Offline

Trtagenda@me.com wrote:I like this post because it is true, not mine but the truth speaks volumes:
it is a bit of a poor show, these units cost a lot of money, the resources to enable the FS26226 to work properly with Mavericks are all in place, there is nothing to replace this unit with regards to the functionality unit offers, yet Presonus refuse to preform the (relatively simple, given that the expertise is in house and employed already) simple task of updating its drivers??

Is it really that hard or is it all about planned obsolescence? C'mon, the unit works on most macs, mine included, I can't imagine one GOOD reason as to why updates are not being issued!

Contrary to some sort of adopted opinion (generally because manufacturers say so!!), it is not satisfactory that units are made obsolete by time marching onwards it's about time companies like Presonus actually supported their products rather than sloping their shoulders every time an upgrade comes along, its been an excuse for too long now.....are you experts in your field dedicated to getting the most out of your product or are you just lazy?

Pathetic customer service.



I agree with you.
I can't imagine how some persons must feel the day after a simple update and look at there thousands and thousands of dollars rack mount becoming useless.

you know, in my case, I baugth a use 2626 for 350$ to find out the same night that it won't work. I can't have a refund on that. It is not worst than others, but as a musician with low income, who only wants to track his drum for preprod, its a punch in the face!
I had my mind made up on Presonus because of my past experience with the Firepod (R.I.P.) and the good reviews from forums and friends.
...but that decision about not updating a simple driver (which is probably only for selling more device and probably to the same people too!?) is a total scam.

Ok, who am I to talk about a product I baught second hand? Who knows, maybe my goal was to build my self a nice and awesome Presonus rackmount whitin the next 2 years and the Firestudio 2626 was a great device to start from... Even if it was discontinued.
I usually never buy use, and now I remember why.

The hell with that! I'm putting back the 2626 for sale hoping that a driver update will appear before finding a buyer.
If not, I've been earing some good stuff about Focusrite lately
No joke!
 
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