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Presonus - PLEASE release Lion drivers for the Firestudio legacy products
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Appaz
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Joined: 24/09/2011 20:54:42
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bensrokosz wrote:
Jason.Harris wrote:Soon, shortly, as soon as its finished, etc.... All apply.

The fact is, No one has any idea of when they will be finished besides the folks who actually are tasked with coding the drivers/gui/etc. Any date, timeline, or other arbitrary numerical data I could give you would be a lie or half-truth at best. I've stated this many times, ad nauseum, concerning this and other drivers throughout this forum. Although I appreciate that everyone is ready for it to be finished, there is nothing that can be done to speed up the process. Waiting for an announcement from Presonus is the best any of us can hope for. I refuse to speculate or give a date for this or any other release. To do so would be a disservice to you and our other valued customers.


Ok Jason, I can live with that. Thanks for the update.

Sorry but >.< just seems like I'm being mocked.


you are being mocked….these guys are getting a big kick out of this Im sure.
Appaz
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Joined: 24/09/2011 20:54:42
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edit

This message was edited 1 time. Last update was at 30/09/2011 13:14:02

Appaz
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Jason.Harris wrote:Please see my previous posts regarding the timeline for the release of this driver. We are working crazy hours trying to get it ready for you.


PROVE IT!!!! WHERE IS THE PROOF YOU ARE WORKING CRAZY HOURS TO GET THIS FINISHED?
Appaz
Prenoob

Joined: 24/09/2011 20:54:42
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Here's the response I get from Jason now…seems they have been lying all along and have no plans in releasing these drivers:

"Feel free to have anyone in the Unix/Linux community write drivers for our products! We have no problem with that. "

Jason Harris
Quality Test Specialist
"Presonus Forum Guy"
Technical Support Agent
Presonus Audio Electronics
http://support.presonus.com
9am-5pm central: 225-216-7887

Q: When will "X" be released?
A: "When it is Ready"

Live Rig:
Dual Core Sony Vaio Laptop -4gb Ram -Startech 13942 Express Card - Windows 7 64bit
Controllers: Akai APC 40, Akai MPD 24
Instruments: Vestax PDX3 Turntable w/ Behringer turntable Preamp
Interfaces: Presonus 16.0.2 Mixer, Firestudio Mobile, AudioBox 22 VSL, AudioBox 44 VSL, AudioBox 1818 VSL, Firestudio Project

Software:
*Presonus Studio One Pro
*Ableton Live
*Reason
*Native Instruments Komplete 7
bemuzed
Prenoob

Joined: 28/07/2011 03:23:31
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Somebody has obviously forgotten about the mantra of companies supporting the existing customer base as consumer loyalty not only spreads the word about the product and generates sales, but also the existing customer will continue purchasing the brand based on that loyalty.

So it's not just one sale down the tubes, it's a step backwards in a pretty tight economy, and bad news travels fast.

It's also a big red flag regarding any future support of Presonus products - when will future support for all the latest greatest Presonus products be dropped? If it's in a similar fashion to this one when any new OS updates come along, it really is a bad look for the continued performance of a company, no matter how flashy their marketing is for their new products. People want good product at a good price AND reliable and timely support.

It's getting close to three months now with my crippled Presonus audio interface, and quite frankly I'm now just telling all my friends and students to go with other products, as well as saving up for something else to replace the Firestudio. M-Audio and Focusrite seem to be supporting their older product pretty well, and are much more timely in their updates - maybe it's time for Presonus to do likewise.
Jason.Harris
Presonoid

Joined: 01/10/2010 16:19:09
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Location: Baton Rouge, LA
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guys, guys.... Cool your jets a bit here. Drivers are coming. I know you don't want shoddy, klugey drivers. Lion just came out. Use your older operating systems and wait for the new ones for Lion.

This forum is not for ranting. Its for finding answers to questions and for the Presonus user community to discuss ways and means of using products.

Your patience will be rewarded with a Lion driver, I assure you.

Thanks,

Jason

tliseth
Prenoob

Joined: 17/10/2011 12:54:24
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Read something about a temporary driver you could use to make firestudio work with a DAW - what driver?
Did not understand which one!

Could you maybe post a link?



Thanks!

-T

This message was edited 1 time. Last update was at 17/10/2011 12:56:05

salvadoredelle
Presonic
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Joined: 01/04/2011 17:49:43
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Location: Northern California
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I agree Jason! We have an older Mac and older Interfaces and the Control24 console... runnin version protools 6.xx.. we updated that system once and it caused us to have to get a whole new Mac and new interfaces (the ones we are running now) since then we refuse to update add on get new VST (that never work on older systems) we use this daily and it works! we will never update it unless it completely dies but if you never mess around and update it keeps on keepin on! We learned our lesson... Well sort of... I have a new custom PC (Open Labs Sound Slate Pro)... hot rodded from the factory. it works awesome with Studio One and Reaper BUT NOT With Protools on a PC running windows i7 64 bit... I bought the FIRESTUDIO TUBE as it was touted and advertised as "THE BEST SOLUTION FOR PROTOOLS 9" according to Presonus website... well that is NOT the case at all... this unit does not work properly at all with protools on a windows based machine... IT DOES NOT WORK!

I thought I did my research... read up But I guess I didnt read the forums until after I bought this unit... then I find out it does not work properly with Protools on a PC in windows i7... I was told at one point they were working on a driver for this but that was BS I guess... so I am stuck with this unit... Now don't get me wrong I love this box and the tube inputs and it sounds great! just DOES NOT and IS NOT the "BEST SOLUTION FOR PROTOOLS 9" !

But I have gotten into working with Studio One and upgraded to the pro version and I am digging Studio One now... simple easy nice workflow and I think it may sound better then Poor tools! But I need Protools for a lot of sessions... so I am hoping there may be a fix someday. But I am not counting on it.

so... moral of the story... If it works don't fix it, update it or try to add VST/VSTi not compatible with your current functioning systems! too bad if you want that really cool sounding VSTi or some really needed processing... you gotta be willing to take your system down and possible replace interfaces or the whole shebang if you want to keep up with the Joneses.

************************************************************************************************************************
Jason.Harris wrote:I also own several products from another manufacturer that are "Legacy" products. I run one of them on an XP machine that runs Service Pack 2 and will never be updated and never have new software installed, partly because I use this product with it. As a Presonus representative, I understand your desire to update your OS and also keep using your Legacy product with that new OS... However as a realist and as a fellow recording engineer I believe it is more important to talk straight about this issue, as the nature of technology and computers is going to constantly change and leave older devices, methods, hardware and operating systems behind. This is one of the byproducts of Moore's Law. As computers and operating systems change and as the rest of the world begins using computers in different ways, we will have to make hard choices (as users) with our recording systems...

A) Stick with a tried and true Computer/OS/DAW/Audio Interface system that we know works but may not have the newest widget or flashy thing attached to it.

B) Upgrade at every opportunity to the latest OS/Driver/Etc. and get those new widgets and flashy things, possibly at the risk of system stability but we stay on the edge of technology (and at times we must replace older and/or unsupported devices).


There is a happy medium to be had, where we take a measured approach and make sure to give developers, computer makers, OS's and such the time to level out and replace gear in small doses. This takes research, time, and sometimes money to do properly. If you're willing to put in the time and work associated with keeping up with the times, you can get the most for your music equipment dollar and save yourself downtime in the process. If you go off all willy-nilly and update every time your video card gets a new beta driver, you're bound to have trouble.

Gary (who works in Tech Support for Presonus, btw) and I have been running two project studios together for nearly 9 years now. I still own an XP machine that is running an M-Audio Audiophile I bought the year they came out (the machine was built in 2001 and although it has been upgraded with RAM and Hard Drives, still has the same install of XP and an Athalon first gen 1ghz processor!). This machine does its job and does it well, but never gets on the internet, still runs Ableton live 5, Reason 3, and Wavelab 4! If I tried to put Windows 7 on it, it would probably spit out a puff of smoke and that would be the end of that.

In summation, I would advise that before you purchase gear, update OS, update Drivers, update components in your PC, etc, do your research and weigh the benefits vs. the risks. Make an educated decision at every turn and take a measured approach, developing a stable and powerful system as you go. And most of all, once you've got a system that works for you, LEAVE IT ALONE!


Cheers,

Jason

Open Labs Sound Slate Pro Custom Music production PC ( windows i7 x64, SP1) 16GB RAM, Intel (R) Core (TM) i7CPU 870 @2.93 Ghz, x64 bit /
Open Labs Nikko XXL Windows XP Based master workstation / Presonus Firstudio Tube / Presonus Studio Live 24.4.2 (2) / Studio Live 1602 (1) / StudioLive 16.4.2 (1) w/ Mac mini and ipad / Capture / Protools / Ableton / Reaper / OMS / Studio One artists & pro / Midas Venue live mixers (3) / Sound Craft 24x8x2 analog live mixer / AVID SC48 Digital console with digital snake/ Various Meyer Sound systems Ultra Series Speakers / Protools Control 24 controller/mixer with Mac tower running protools. Tannoy SRM12B Studio Monitors (old school and still sound great!) Meyer HD1 studio Monitors.
Yamaha C7 Grand Piano w/ professional MIDI (NOT a disklavier player piano but a real MIDI interface on a real C7!)
tons of outboard gear and synths, Kurzweil RM-250/PC88/ EmU E4 EX Turbo,
Spector NS2 Bass, ART Tube preAmp, Old Kay upright bass, G&L Strat /Taylor Acoustic Guitars, Mackie / QSC / JBL 4628B cabaret (Old School) / and Meyer ULTRA SERIES UPA/UPJ/UP-JUNIOR/UPM/UMS/MM4/MTS4 Speakers are the best you can get!
glantonm
Prenoob
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Joined: 14/10/2011 10:50:30
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Location: Dallas, TX
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I was able to get my FS26x26 working under Lion by manually uninstalling the drivers and UC, then reinstalling the latest bundle (UC 1.2.2715 and Driver 3.5.5). I posted about it here:

http://forumsarchive.presonus.com/posts/list/15176.page

Hope this helps!
Michael G. - G2 Audio
Mobile Recording in DFW
FireStudio 26x26
Digimax FS
ART DI/O Dual Tube Preamp
MacBook Pro - Logic Pro
[WWW]
rnaqvi
Presonic
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Joined: 16/04/2009 14:36:28
Messages: 459
Location: Baton Rouge, LA
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FOR IMMEDIATE RELEASE




PreSonus FireStudio (26x26) Now Lion-Compatible




Baton Rouge, Louisiana, October 31, 2011 – PreSonus has released FireControl 2626, a stand-alone application that provides Mac OS X 10.7 Lion compatibility for the original FireStudio (26x26) audio/MIDI interface. With this release, all FireStudio-series interfaces, including discontinued models, are compatible with OS X Lion.

FireControl 2626 is exclusively for the FireStudio (26x26) and OS X Lion; FireStudio users who are running earlier versions of Mac OS X or who are using Microsoft Windows do not need and should not install this release. Users of all other FireStudio-series interfaces and users of StudioLive-series mixers should update to the recently released PreSonus Universal Control 1.5.2, which provides Lion compatibility and other enhancements for those products.

FireControl 2626 allows FireWire daisy-chaining of two FireStudio (26x26) interfaces, and it is possible to chain FireStudio interfaces with other FireStudio-series interfaces by running both FireControl 2626 and Universal Control 1.5.2 simultaneously.

FireControl 2626 and Universal Control 1.5.2 are free downloads and are available immediately at http://www.presonus.com/technical-support/downloads/drivers-software/.




***




About PreSonus Audio Electronics, Inc. - Founded in 1995, PreSonus Audio Electronics, Inc., is a leading designer and manufacturer of audio-recording software, hardware, and related accessories. PreSonus's software, microphone preamps, signal processors, digital audio interfaces, mixers, control surfaces, and other products are used worldwide for recording, sound reinforcement, broadcast, sound design, and Internet audio.
Rick Naqvi
VP of Sales
rnaqvi@presonus.com
[WWW]
Appaz
Prenoob

Joined: 24/09/2011 20:54:42
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GREAT JOB!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
dysanfel
Prenoob

Joined: 29/07/2010 00:01:32
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dysanfel wrote:How your company handles this situation will determine if I continue being a customer.



Thank you for releasing this in a reasonable amount of time. 90 days after Lion release is a very good job.
 
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