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Forum Index » Profile for jjones » Messages posted by jjones
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Inspire, Firebox, FP10 (Firepod) » OHCI report - is my laptop compatible with Firebox/Inspire ? Help needed ! » Go to message
You should contact tech support. They can definitely verify if your firewire card is compatible or not but I'm almost positive that it is. The OHCI tool will (and should) verify if the chipset works or not by showing "compatible, no known issues." Yours shows up "No support data available."
Inspire, Firebox, FP10 (Firepod) » OHCI report - is my laptop compatible with Firebox/Inspire ? Help needed ! » Go to message
Hi Beatz01,

Judging from the results of the OHCI tool you're firewire card is recognized as an unknown firewire chipset. This could mean that your card is incompatible or not installed properly. If you haven't already, go to www.presonus.com and check out the list of approved firewire chipsets in the tech specs section of any of our interfaces. If you have any other questions you should contact our technical support team.

Thanks!
Pre-Sales Questions » How to find out if your PC is compatible with Presonus products and how to improve performance » Go to message
Hello all,

Just wanted to throw this disclaimer in as a precaution. Please note that you should use extreme caution when performing these optimizations. If you are confused about any of the steps listed please consult our technical support department here: http://www.presonus.com/technical-support/contact-tech-support/

Thanks!
FireStudio Forum Community Support » drivers for linux » Go to message
Hi Sesionista,

PreSonus interfaces are incompatible with Linux. Check out the tech specs section for the FireStudio 2626 here: (http://www.presonus.com/products/Detail.aspx?ProductId=5) for more information regarding system requirements.

Thanks!
StudioLive Forum Community Support » 24.4.2 Recall Question » Go to message
Hi Guys,

I've just confirmed that this is a bug with the 24.4.2 only and we will have a fix for this soon. I don't have an approximate time frame but we'll do what we can to get this released ASAP. For now I can only confirm the FX returns are not recalling. Everything else should work fine. We apologize for the inconvenience.

Thanks!
 
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