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Audiobox 1818VSL not showing up when I want to record a new song
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mattgeary92
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Joined: 28/12/2013 17:21:59
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I just finished installing the audiobox 1818VSL and it is not showing up when I click create a new song. My old Audiobox USB is but Not the 1818VSL. When I tried to record with the Audibox USB it did not work and lagged a lot. Can someone help me solve this problem? I already installed and re-installed the device with no luck.
Thanks
-Geary
FinalSaga
Presonic
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Joined: 29/07/2012 06:08:06
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Hey Geary

Sounds to me like you still have some files from the old audiobox laying around your computer
This here should help you a bit along to find it all and get it removed
http://support.presonus.com/entries/21524610-How-do-I-uninstall-and-reinstall-my-AudioBox-drivers-in-Windows-7-Vista-

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mattgeary92
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Joined: 28/12/2013 17:21:59
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Thanks again! I'll give it a shot.
mattgeary92
Prenoob

Joined: 28/12/2013 17:21:59
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When I opened studio one the load screen said that a reset was requested for something for the audiobox. It all came up to fast. What does this mean?
FinalSaga
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Hey again

Sorry had to walk my dog for a bit heheh
When you start up S1, you can click on 'view' > Additional Views > Messages to see all the startup
messages. Then we can see exactly what it said

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mattgeary92
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No worries! Here is a screenshot of whats wrong. It says reset requested for audio device. I just did all of the steps involving uninstalling and reinstalling.
problems.png
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mattgeary92
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Joined: 28/12/2013 17:21:59
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That picture didnt help one bit. ha sorry about that.
FinalSaga
Presonic
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Joined: 29/07/2012 06:08:06
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Hey again

Hmmm I think this here may help
If you find
C:\Users\'what ever username you use'\AppData\Roaming\PreSonus\

and delete the folder called 'Studio one 2' (Don't worry, It will be generated again when S1 starts again - og back it up
somewhere else if you aren't sure )
That should get rid of all the settings files for S1 and give it a clean start, since that should remove all the settings files and such
Fingers crossed

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mattgeary92
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Joined: 28/12/2013 17:21:59
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Where would I find that? Go to my computer? Sorry im not too computer savvy.
FinalSaga
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Joined: 29/07/2012 06:08:06
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Hey

To get into explorer, just hold the windows key while pressing E
Then you should see on the left in that window - 'computer' and something like Local disk (C right below
Now on the right side, find Users Double-click that) then the user you use (Geary f.ex), double click that one
Then in there again look for AppData , same thing go in there - then Roaming - Then Presonus
In that presonus folder you should find one called 'Studio One 2' - Highlight that one and click the 'delete' key
Hope this makes a little sence

Ch33rs
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Edit: I am assuming here that you are using windows 7 by the way
Edit2: Just remembered lol Appdata folder is a hidden one
To get it to show you can, in that 'explorer' click Tools > Folder Options > View tab
Then below in that advanced Settings window - put a tic in 'Show Hidden files, folders and drives'

This message was edited 3 times. Last update was at 23/06/2014 02:38:31

mattgeary92
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Joined: 28/12/2013 17:21:59
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Yes it is windows 7. Here goes nothing.
mattgeary92
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Joined: 28/12/2013 17:21:59
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Unfortunately only the audiobox USB option still appears. Not the Audiobox 1818VSL. And it is still laggy. What next?
FinalSaga
Presonic
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Joined: 29/07/2012 06:08:06
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Does it still give the errors when starting up S1 ?
and Universal Control that is showing up as it should showing the 1818 and all that ?
I think I would tr y make a new song in S1 and check the sound driver - and then check the in's and out's
Just to see if there are more then the 2in2out from your old one
mattgeary92
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Joined: 28/12/2013 17:21:59
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The universal control does show up. Now hang with me her, what is the sound driver and how do I check it? What do you mean by 2 in and 2 out from my old one?
FinalSaga
Presonic
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Joined: 29/07/2012 06:08:06
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Hey

right before you start up a new song in S1 the in the middle of that window it should show you a picture of an audio device
Right below that should say 'Configure audio device...' click that one
In there you should see 'Audio Device' with a drop-down menu to it's right
Just wanted to make sure you had the right one selected there
When it is selected (if it is there) Ok it out
Then try to start a new song
When you have done that I just wanted to see if all the inputs and outputs are shown for the 1818
You can see that in
Studio one up top > options > Audio Setup > then bottom left 'Song setup'
Then Audio in/out setup - just to check if the all channels are there in the inputs and outputs section

Forget about that question about the 2-2 heheh
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