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Fire Studio Mobile is stuck on Solid Blue when its not connected to the computer!
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ericmenezes
Prenoob

Joined: 13/06/2014 08:31:42
Messages: 2
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Hi,

I have the presonus firestudio mobile for about 7- 8 months now and I have never had a problem with it until today.
Till date i have used it only thru the adapter. Usually I plug it in and I have the red and blue lights flash until I make the connection and it turns a solid blue along with that the other lights keep fluctuating.

Now the blue light stays on instead of blinking before its connected, .Its is even completely blue when the computer is not connected and the power supply is powering the firestudio.

As there is no visible reset button, can someone please suggest how I should fix this?

i would like to know will i get a replacement if its Still in warranty.

thanks so much!

Please Help !
THanks
- ERICK
matthewgorman
Presonoid
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Joined: 24/02/2011 21:30:31
Messages: 3219
Location: Somewhere in the swamps of Jersey.
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Make sure you have your project registered, and create a tech support request to get that process started. If you want to list your full system specs the users here in the forum may be able to see a potential problem, but at least get your place in line with tech support.

http://support.presonus.com/home
Matt

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cristofe
Presonificator
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Joined: 12/03/2012 21:10:44
Messages: 3628
Location: Skaneateles, NY USA
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And, in the future, please refrain from double posting.

PC'S: HP XW6000 Dual 3.2GHz Intel Xeon Processors, 8GB RAM WinXP SP2
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