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HELP 16.4.2AI is dead and we need it all day tomorrow
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Joined: 13/04/2014 03:39:31
Messages: 1

We got this mixer just before Christmas when our other board died. Now right before Easter this one will not turn on. One of our other choir directors said that she had to unplug it and plug it back in on Thursday. Any ideas solutions. I don't see a fuse or a breaker anywhere! We have had it plugged into a UPS. Everything else on the circuit is working and I have tried 3 different power cords.

Joined: 09/04/2014 00:25:12
Messages: 3

Did you receive news from Presonus support ?

Joined: 28/10/2011 17:57:00
Messages: 3878
Location: Central PA

What is the entent of "dead"? No lights at all? SOme lights but doesn't finish booting?

Are you connected to a computer? If so, have you tried disconnecting the computer?

Do you have a support ticket number? If so PM me.

This message was edited 1 time. Last update was at 16/04/2014 17:44:25

I am Sir Melvis Bacon, Knight of BaconHam Palace.

MacBook Pro 13. OS X Mavericks - version 10.9.3
StudioLive 16.4.2; StudioLive 328AI (x2)
AudioBox 22 VSL; BlueTube DP V2; FaderPort; Monitor Station; FireStudio Project (x2)
Studio One 2 Pro 2.6.2 (64 bit)
I use Gobbler to back up my projects.
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