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Have you received your v2 Physical Retail Package yet?
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scoobie doo
Prenoob
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Joined: 20/10/2011 19:48:47
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Location: OKLAHOMA
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i received mine in october took bout 2 to 3 weeks and im in oklahoma
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SkylineUK
Presonic
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Joined: 14/01/2011 17:18:03
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Location: Warwickshire, UK
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Quote: LilCthulhu
Got my package today, worth mentionning some positive outcome... Hold still !!!


What country are you in? Europe seems to have had no shipments at all whereas US shipments are being fulfilled ahead.

This message was edited 3 times. Last update was at 06/12/2011 10:54:30

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LilCthulhu
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Joined: 29/07/2011 18:52:38
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Canada...
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SkylineUK
Presonic
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Joined: 14/01/2011 17:18:03
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Location: Warwickshire, UK
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Ok, so Europe is being totally ignored. You'd think they'd have at least sent the German ones out...

I'm so annoyed about this that if something doesn't happen soon, either receipt of my item or the common courtesy of a post here from Presonus, then I'm simply going to contact Visa and say I've been defrauded and request the transaction to be reversed.
Intel Sandy Bridge i7 2600 @ 3.4GHz, 4 cores, 8 threads, 16GB RAM 1TB RAID storage.
Windows 7 Home Premium 64 bit.
Presonus Studio One 2 Professional 2.6.1
Sonar X3d
Audio interface: RME HDSPe AIO
MIDI interface: M-Audio Midisport 4x4 Anniversary
1 lava lamp
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acatcalledanarchy
Prenoob
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Joined: 10/06/2011 12:36:31
Messages: 66
Location: Guernsey, Channel Islands
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Guernsey, Channel Island off North coast of France here, ordered 18th October, and still nothing... Last I heard they were waiting on boxes..?

A Cat Called Anarchy

Once is curiosity, twice is fun, three times is an addiction...
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vondersulzburg
Presonic
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Joined: 26/01/2011 20:35:43
Messages: 296
Location: Deutschland
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Hi,

orderd Oktober 18th

I am from Germany. No Box, no email, no response from Jonothan, no answer on several support emails.

Nothing nothing nothing


So germany is not served. And the developers sitting in Hamburg.

Slowly it is a shame for Presonus how thy treat us early birds.

It looks like thy serve there own country and forget about the others.

Nothing. Nothing Nothing and it is Nikolaus. No information about how this will go on.

Only thing is that they took my money for the physical box. (Okay it is not the world ..)

I am short before telling Visa to take my money back or just leaving StudioOne and selling my Pro License

really angry and disapointed in the meantime.
MacBook Air OSX 10.8.4 4GB Ram 256 GB SSD + 27"Monitor, IPAD2 , StudioOne pro, Cubase 7.5, LogicX, Bitwig Studio, Ableton Live 9Suite, Celemony editor, u-he, Waves , line6 plugins, ... Hagstrom guitars, Korg Stage Piano, CI2+, apogee jam, Line6 guitarport.
bdhender
Presonic
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Joined: 25/07/2011 14:18:59
Messages: 425
Location: Melbourne, Australia
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Nothing in Australia. No response to email to sales. Ordered boxed on 18/10
Mix Engineer
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vondersulzburg
Presonic
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Joined: 26/01/2011 20:35:43
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It seems as they forgot the October
MacBook Air OSX 10.8.4 4GB Ram 256 GB SSD + 27"Monitor, IPAD2 , StudioOne pro, Cubase 7.5, LogicX, Bitwig Studio, Ableton Live 9Suite, Celemony editor, u-he, Waves , line6 plugins, ... Hagstrom guitars, Korg Stage Piano, CI2+, apogee jam, Line6 guitarport.
SkylineUK
Presonic
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Joined: 14/01/2011 17:18:03
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Location: Warwickshire, UK
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Box received this morning. Warwickshire, UK.
Intel Sandy Bridge i7 2600 @ 3.4GHz, 4 cores, 8 threads, 16GB RAM 1TB RAID storage.
Windows 7 Home Premium 64 bit.
Presonus Studio One 2 Professional 2.6.1
Sonar X3d
Audio interface: RME HDSPe AIO
MIDI interface: M-Audio Midisport 4x4 Anniversary
1 lava lamp
[WWW]
acatcalledanarchy
Prenoob
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Joined: 10/06/2011 12:36:31
Messages: 66
Location: Guernsey, Channel Islands
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So there's hope the rest of us Eurogeddon dwellers then!

This message was edited 2 times. Last update was at 07/12/2011 19:09:50

A Cat Called Anarchy

Once is curiosity, twice is fun, three times is an addiction...
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Frank Funk
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Joined: 29/07/2010 15:15:35
Messages: 99
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I got the package today here in Germany.
Made a long story short. I bought my box from PreSonus himself to support them directly. Thats so stupid from me! I have wait so long, I have payed in final 164,- € not 99,- €. Yes I know... payed for the box (to much). Everyone they want to buy PreSonus stuff outside of US, is better to buy from your lokal dealer or your "lokal" online-shop. Thats cheaper for you and I´m shure that runs much quicker. In Germany choose a shop like thomann.de Thats cheaper to you. The Prof. Upgrade real 99,- € plus (5,-€) shipping.
Is this what PreSonus want? Cool. You got me.
Experiences are:
- The custom support of PreSonus can be very pure sometimes
- in US are living some people (USPS) they dont understand, that there exist around US some other countrys on the globe
- and dont buy from PreSonus if you dont live in US
I´m so angry about myself.
Good luck to all the other waiting people.

Message for PreSonus: If you send a package to other countrys, label the fucking invoice out of the box!!! This downsize the problems for the adressed person. (duty / duane)

This message was edited 1 time. Last update was at 08/12/2011 18:45:25

Julia B
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Joined: 23/01/2011 23:09:59
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I live in the US, and I only buy software from Sweetwater, unless it can only be bought direct from the software co.
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vondersulzburg
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Joined: 26/01/2011 20:35:43
Messages: 296
Location: Deutschland
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still nothing here in the south of germany.

Hey Presonus, I don't want the box anymore

Please return the money for the box to my card and forget about every thing else.

Did I understand frank right that there will be added tax and fright to the package??????.?

If so that wasn't mentioned on the internet..

Then I really will stop buing directly from presonus

This message was edited 1 time. Last update was at 08/12/2011 23:30:11

MacBook Air OSX 10.8.4 4GB Ram 256 GB SSD + 27"Monitor, IPAD2 , StudioOne pro, Cubase 7.5, LogicX, Bitwig Studio, Ableton Live 9Suite, Celemony editor, u-he, Waves , line6 plugins, ... Hagstrom guitars, Korg Stage Piano, CI2+, apogee jam, Line6 guitarport.
MR4Y
Presonoid

Joined: 23/10/2011 08:44:32
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Location: Araras - SP - Brazil
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vondersulzburg wrote:still nothing here in the south of germany.

Hey Presonus, I don't want the box anymore

Please return the money for the box to my card and forget about every thing else.

Did I understand frank right that there will be added tax and fright to the package??????.?

If so that wasn't mentioned on the internet..

Then I really will stop buing directly from presonus



Not only it is mentioned, but it is in big letters as well. sections set to color and bold by me:

Presonus wrote:
Important:
For all electronic delivery transactions, displayed prices do not include local taxes, such as VAT if applicable. No physical shipment of any kind will be made in fulfilling this order, unless you elect to include the Physical Retail Package in your purchase. All shipments are made from the US at this time, and any required local tax will be collected upon delivery. All sales are final, no returns or refunds allowed.
HP G42 | AMD Athlon II P340 | 2Gb RAM | HD 320 Gb | Windows 7 Home Basic x64
Presonus Studio One Artist 2.0.4 x86 | MAGIX Samplitude Silver Soundcloud Edition
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How can anyone call something so divisive a community?
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Frank Funk
Prenoob

Joined: 29/07/2010 15:15:35
Messages: 99
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@ MR4Y

you are right and thats why I wrote ...I´m so stupid...
We have deald here in the past with API from US and I know from there it´s possible the tax is payed by the sender. And the extra money for the box looks like incl. all. But again, my mistake. No problem with PreSonus for that.

@ vondersulzburg

Yes. You must pay the money for the version 2, the extra money for the box (thomann offers the version2 incl. the box for this money) plus the tax of 19%. I wish too to have my money back and to buy from thomann. To late for me but maybe for you a chance? Contact sales from PreSonus and take your money back.

@ Julia B

Nice to read you buy even better from a normal seller in US too. Good information for me.
 
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