Any Update on the AudioBox 1818VSL => 2013 MacBook Air * Late 2013 MAC Issue?

This message was edited 1 time. Last update was at 19/01/2014 14:17:43

Any updates on the resolution of this below issue ?

Been a few months and just wondering!!

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http://support.presonus.com/entries/22719929-MacBook-Pro-MacBook-Air-and-iMac-late-model-2013-AudioBox-VSL-Series-compatibility

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MacBook Pro, MacBook Air and iMac late model 2013 - AudioBox VSL Series compatibility

Alex Tinsley
posted this on November 08, 2013 17:45
We have discovered that the Apple has made a fundamental design change in their latest release of computers including the iMac series 14,1 and 14,2 (late model 2013), Apple MacBook Air 6,2 (late model 2013) and MacBook Pro (11,1 - 13"::11,2 - 15" :: 11, 3 - 15 ") (released October 22, 2013) are incompatible with PreSonus AudioBox VSL-series products.

The AudioBox 22VSL and 44VSL can be used as class-compliant devices by not installing the VSL software, using the settings in your DAW to control your I/O, and using Audio MIDI Setup for advanced configurations.

The aforementioned MacBook Pro, iMac and MacBook Air models will not work with the AudioBox 1818VSL in either mode with VSL software installed or in class-compliant mode with no VSL software installed due to a problem with Apple's hardware design that we cannot address. We suggest using a different computer with the AudioBox 1818VSL. Apple has been notified of the incompatibility.

We have tested and qualified that all of our other products including software products such as Studio One and Capture along with Hardware products including AudioBox USB, StudioLive 2442, 1642, 1602, StudioLive 32AI, 24AI, 16AI, FireStudio Mobile, FireStudio Project, FaderPort all work with these computers as expected.

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I understand there is a White Paper on this issue somewhere..
Can someone please point me to it or send me a copy!

I understand it is probably an Intel issue not specifically an Apple one but because Apple were very early off the block with Halswell chipsets etc they were hot hard early..

I would be interested in reading the "White Paper".

Especially as I now have a 2013 Apple MACBookAir which will be affected. And am thinking of updating my hardware to a newer Apple computer which will also likely be affected.

Steve

No Steve Jobs = Rotten Apples

I can't believe there still isn't any movement on this.

FOUND A WORKAROUND!

I have an Audiobox 1818 and just purchased a Late 2013 Macbook Pro. After initially having no audio communication between the computer and interface over USB, I purchased a Belkin Thunderbolt Express Dock. Connecting the 1818 though this dock has completely resolved the issue.

Sounds like an expensive work around. :/

Something else to add to my wish list, although not for this reason...