WARNING! - SL REMOTE ON IOS 7 NOT WORKING

Hi,

We discovered today with the release of iOS 7 that the remote app for the Studio Live Gen 1 mixer shows up sideways with landscape view across the portrait view and no access to the portrait view.

We're going to look into this first thing to see about getting it corrected.

Apologies for the inconvenience this may cause.

We'll post an update here as soon as we have a solution.

pleassssseeee hurry. sooo many events i'm running FOH for in the next couple of days.

For those following this, NEVER upgrade your iOS version until Presonus says it's approved if you use these devices for work.

Unfortunately it was confirmed as working by Presonus.

That has now changed but for some early adopters we got caught out.

Ok. I'll rephrase. Never upgrade your operating system on the day it comes out. Ever. Wait a few weeks to see what shakes out.

Is this something that can be fixed in days, weeks or month's ?

I do software development for a living. Finding and fixing the bug(s) shouldn't take long. This may be done already, but I'd say not much longer if not.

However, every app on the Apple App Store must go through Apple's approval process. So this would depend on the current backlog in their approval queue. PreSonus has no control over this aspect of it.

Please fix it.

They will.

Is there a time frame on the fix?

I've asked via support ticket twice and they refer me to the FAQs

To the PreSonus iOS user community,

We submitted them on Thursday October 3 and they were made available by Apple on Tuesday October 8. (3 business days not including the weekend later).

SL Remote v1.5.5503 is available by browsing to the app store on your iPad and searching for PreSonus SL Remote. Here is a direct link:
https://itunes.apple.com/us/app/presonus-sl-remote/id417052667?mt=8

- We are aware of two issues with this release
- Screen rotation is slowed to about 1 second between rotations. There were changes in iOS 7 which changed the way this works. We will work on improving this, however due to the large number of people that need this, we felt it was acceptable to get customers working.
- Channel Renaming appears to not work. We are looking into a fix for this.

QMix v1.3.5508 is available by browsing to the app store on your iOS device and searching for PreSonus QMix. Here is a direct link:
https://itunes.apple.com/us/app/presonus-qmix/id493797678?mt=8