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Windows 7 Service Pack 1 Audio/CPU problems
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ts-12
Prenoob

Joined: 14/06/2011 05:31:13
Messages: 57
Location: MA
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Installed bunch of W7 (about 80 or something) updates 2 days ago and Service Pack 1. (Usually DAW isnt hooked up to Web, only about once a year for updates) and started having audio drop out problems.

Yesterday was working on a project and about every 5 minutes or so a 5 second audio drop out occurs and right when it occurs Cubase CPU meters spikes to red for about a second.



my setup:
Windows 7 Ultimate x64
Cubase 6.5.1 x64
Presonus StudioLive 16.4.2 thru TI based FW adapter using Legacy FW driver
(Cubase 6)
win7 x64: i7-920 p6t daw, 8gb ram,

KRK VXT 6, YAMAHA NS-10M Studio

StudioLive 16.4.2
(also: A & H 16:2, Mackie VLZ pro 1602, Soundcraft Spirit 24ch and 32ch)

DBX DriveRack PA+
Lexicon MPX400XL
Zoom h4n
Sennheiser e838's
Shure sm58's
Shure SLX beta 87a
Shure 87a
Shure SM7b
Sony utx-b2
Rode nt1-a

RAMSA mains and subs
JBL JRX series
Crown, Carvin, Mackie, amps




Monolithent
Supreme Baconator
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Joined: 28/07/2010 18:47:25
Messages: 13464
Location: Central New Jersey
Offline

Run LatencyMon on it. That'll likely tell you the source.
http://support.presonus.com

Tallest guy in the Mod Squad with all his hair still on his head.

No I'm not a freaking pilot!! The Air Force won't let me have a suit with a zipper...or sometimes shoestrings.

My advice and suggestions should never be considered advice or suggestions. These are mostly insane ramblings of a poor aircraft mechanic who can, strangely enough, still hear.

StudioLive 16.4.2, AudioBox 1818VSL, AudioBox 44VSL, Faderport, Digimax FS,, M-Audio Firewire 410
--MultiBoot System--
Win Vista 64/XP Pro/7 x86/7 x64 - Mac OSX Snow Leopard/Lion
Gigabyte motherboard--SYBA TI Firewire XIO2200A--i7 2600k Quad Core--16 GB DDR III--Custom 2U Rackmount--4 TB Raid (all internal SATA II)--19" Samsung HDMI LCD on pivoting VESA 1U Mount
Studio One v1 Pro x64
Studio One v1 Artist
Studio One v2 Artist
[Yahoo!]
ts-12
Prenoob

Joined: 14/06/2011 05:31:13
Messages: 57
Location: MA
Offline

I don't wanna do complete re-insatll yet (usually it takes up to a week to reinstall all software)

I double checked if all unnecessary Services are disabled according to BlackViper.
No AntiVirus, No Windows Defender, All web/updates etc services disabled.

>> I Also noticed that the drop out happens after I do "Save" in cubase (I do save very often) and aproximately after 16-18 seconds after I click "Save" or "CTRL+S" the drop out occurs.

And When the project gets pretty big with alota patches load in vstis.

LatencyMon gave me "Your System seems to have a problem... One Problem maybe related to Power Management, disable CPU throttling in Control Panel and BIOS"

I Checked Settings in CP the CPU cooling is set to "Active" and in BIOS everything is Disabled except A250 or something, don't really remember, but the CPU BIOS settins are according to DAW recommended settings from Steinberg or Presonus Website


I didn't try Updating CPU or BIOS drivers yet.

edit:
This is a weird, I ran the LatencyMon again, the dropout occurs after doing "Save" but LatencyMon doesn't detect it, says "Your System appears to be suitable for handling real-time..."
Also, the very bottome bar called "Highest reported hard pagefault resolution time" is all the way in the red zone, whole bar full!

This message was edited 1 time. Last update was at 11/07/2012 01:21:34

(Cubase 6)
win7 x64: i7-920 p6t daw, 8gb ram,

KRK VXT 6, YAMAHA NS-10M Studio

StudioLive 16.4.2
(also: A & H 16:2, Mackie VLZ pro 1602, Soundcraft Spirit 24ch and 32ch)

DBX DriveRack PA+
Lexicon MPX400XL
Zoom h4n
Sennheiser e838's
Shure sm58's
Shure SLX beta 87a
Shure 87a
Shure SM7b
Sony utx-b2
Rode nt1-a

RAMSA mains and subs
JBL JRX series
Crown, Carvin, Mackie, amps




PhilG
Presonoid
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Joined: 29/07/2010 01:46:55
Messages: 1172
Location: Brisbane Australia
Offline

doesn't SP1 automatically remove the legacy driver or modify it somehow? Since SP1 I have had really good success with the default bus drivers and have not had to switch to the legacy at all

2 x SL16.4.2's
Audiobox USB
Studio One V2 Pro
/ Rack System
AMD FX-4170 / 16GB DDR3 / Win7x64 / Via 6308FW Onboard
/Mobile System
Toshiba Satellite P200 / 8GB DDR2 / Win7x64 / Ti FW & i7 13" MBP
/Wireless
Ipad v1 16gb - Samsung Galaxy Tab - Asus Black Diamond router

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ts-12
Prenoob

Joined: 14/06/2011 05:31:13
Messages: 57
Location: MA
Offline

PhilG wrote:doesn't SP1 automatically remove the legacy driver or modify it somehow? Since SP1 I have had really good success with the default bus drivers and have not had to switch to the legacy at all


I think the Legacy 1394 driver is the one that actually works with audio interfaces, (at least in my case), I never heard anyone had success with new 1394 drivers. Mine is still at Legacy1394
(Cubase 6)
win7 x64: i7-920 p6t daw, 8gb ram,

KRK VXT 6, YAMAHA NS-10M Studio

StudioLive 16.4.2
(also: A & H 16:2, Mackie VLZ pro 1602, Soundcraft Spirit 24ch and 32ch)

DBX DriveRack PA+
Lexicon MPX400XL
Zoom h4n
Sennheiser e838's
Shure sm58's
Shure SLX beta 87a
Shure 87a
Shure SM7b
Sony utx-b2
Rode nt1-a

RAMSA mains and subs
JBL JRX series
Crown, Carvin, Mackie, amps




ts-12
Prenoob

Joined: 14/06/2011 05:31:13
Messages: 57
Location: MA
Offline

This is the screenshot from the main page LatencyMon:



and the results:
_________________________________________________________________________________________________________
CONCLUSION
_________________________________________________________________________________________________________
Your system appears to be having trouble handling real-time audio and other tasks. You are likely to experience buffer underruns appearing as drop outs, clicks or pops. One problem may be related to power management, disable CPU throttling settings in Control Panel and BIOS setup. Check for BIOS updates.
LatencyMon has been analyzing your system for 4:30:45 (h:mm:ss) on all processors in the system.


_________________________________________________________________________________________________________
SYSTEM INFORMATION
_________________________________________________________________________________________________________
Computer name: VM-PC
OS version: Windows 7 Service Pack 1, 6.1, build: 7601 (x64)
CPU: GenuineIntel Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz
Logical processors: 4
Processor groups: 1
RAM: 8182 MB total


_________________________________________________________________________________________________________
CPU SPEED
_________________________________________________________________________________________________________
Reported CPU speed: 2672.0 MHz
Measured CPU speed: 2989.0 MHz (approx.)

Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.


_________________________________________________________________________________________________________
MEASURED KERNEL TIMER LATENCIES
_________________________________________________________________________________________________________
Highest measured kernel timer latency (µs): 2242.403299


_________________________________________________________________________________________________________
MEASURED SMIs AND CPU STALLS
_________________________________________________________________________________________________________
Highest measured SMI, IPI or CPU stall (µs) 0.766241


_________________________________________________________________________________________________________
REPORTED DPCs
_________________________________________________________________________________________________________
Highest DPC routine execution time (µs): 286.393713
Driver with highest DPC routine execution time: nvlddmkm.sys - NVIDIA Windows Kernel Mode Driver, Version 295.73 , NVIDIA Corporation

Highest reported total DPC routine time (%): 1.777342
Driver with highest DPC total execution time: ohci1394.sys - 1394 OpenHCI Port Driver, Microsoft Corporation

Total time spent in DPCs (%) 2.614944

DPC count (execution time <250 µs): 212565903
DPC count (execution time 250-500 µs): 0
DPC count (execution time 500-999 µs): 1
DPC count (execution time 1000-1999 µs): 0
DPC count (execution time 2000-3999 µs): 0
DPC count (execution time >=4000 µs): 0


_________________________________________________________________________________________________________
REPORTED ISRs
_________________________________________________________________________________________________________
Highest ISR routine execution time (µs): 190.152695
Driver with highest ISR routine execution time: ataport.SYS - ATAPI Driver Extension, Microsoft Corporation

Highest reported total ISR routine time (%): 0.518007
Driver with highest ISR total time: ohci1394.sys - 1394 OpenHCI Port Driver, Microsoft Corporation

Total time spent in ISRs (%) 0.708194

ISR count (execution time <250 µs): 106636514
ISR count (execution time 250-500 µs): 0
ISR count (execution time 500-999 µs): 0
ISR count (execution time 1000-1999 µs): 0
ISR count (execution time 2000-3999 µs): 0
ISR count (execution time >=4000 µs): 0


_________________________________________________________________________________________________________
REPORTED HARD PAGEFAULTS
_________________________________________________________________________________________________________
Process with highest pagefault count: none

Total number of hard pagefaults 5672
Hard pagefault count of hardest hit process: 2230
Highest hard pagefault resolution time (µs): 189424.618263
Total time spent in hard pagefaults (%): 0.032147
Number of processes hit: 0


_________________________________________________________________________________________________________
PER CPU DATA
_________________________________________________________________________________________________________
CPU 0 Interrupt cycle time (s): 471.445887
CPU 0 ISR highest execution time (µs): 13.125749
CPU 0 ISR total execution time (s): 19.223901
CPU 0 ISR count: 19895642
CPU 0 DPC highest execution time (µs): 165.077844
CPU 0 DPC total execution time (s): 291.939502
CPU 0 DPC count: 124210992
_________________________________________________________________________________________________________
CPU 1 Interrupt cycle time (s): 367.558870
CPU 1 ISR highest execution time (µs): 190.152695
CPU 1 ISR total execution time (s): 104.112283
CPU 1 ISR count: 9046955
CPU 1 DPC highest execution time (µs): 286.393713
CPU 1 DPC total execution time (s): 226.823998
CPU 1 DPC count: 8492529
_________________________________________________________________________________________________________
CPU 2 Interrupt cycle time (s): 1426.126810
CPU 2 ISR highest execution time (µs): 17.947605
CPU 2 ISR total execution time (s): 336.765682
CPU 2 ISR count: 77686924
CPU 2 DPC highest execution time (µs): 198.534431
CPU 2 DPC total execution time (s): 1159.103831
CPU 2 DPC count: 77807482
_________________________________________________________________________________________________________
CPU 3 Interrupt cycle time (s): 58.773454
CPU 3 ISR highest execution time (µs): 23.016467
CPU 3 ISR total execution time (s): 0.096304
CPU 3 ISR count: 6993
CPU 3 DPC highest execution time (µs): 64.491018
CPU 3 DPC total execution time (s): 21.373416
CPU 3 DPC count: 2054901
_________________________________________________________________________________________________________


(Cubase 6)
win7 x64: i7-920 p6t daw, 8gb ram,

KRK VXT 6, YAMAHA NS-10M Studio

StudioLive 16.4.2
(also: A & H 16:2, Mackie VLZ pro 1602, Soundcraft Spirit 24ch and 32ch)

DBX DriveRack PA+
Lexicon MPX400XL
Zoom h4n
Sennheiser e838's
Shure sm58's
Shure SLX beta 87a
Shure 87a
Shure SM7b
Sony utx-b2
Rode nt1-a

RAMSA mains and subs
JBL JRX series
Crown, Carvin, Mackie, amps




ts-12
Prenoob

Joined: 14/06/2011 05:31:13
Messages: 57
Location: MA
Offline

Some Imporvement:
After I uninstalled and Installed latest presonus driver, now there's no drop-outs but just a click/pop now and than, and always click/pop 16-18 seconds after hitting "save" in cubase.
(Cubase 6)
win7 x64: i7-920 p6t daw, 8gb ram,

KRK VXT 6, YAMAHA NS-10M Studio

StudioLive 16.4.2
(also: A & H 16:2, Mackie VLZ pro 1602, Soundcraft Spirit 24ch and 32ch)

DBX DriveRack PA+
Lexicon MPX400XL
Zoom h4n
Sennheiser e838's
Shure sm58's
Shure SLX beta 87a
Shure 87a
Shure SM7b
Sony utx-b2
Rode nt1-a

RAMSA mains and subs
JBL JRX series
Crown, Carvin, Mackie, amps




ts-12
Prenoob

Joined: 14/06/2011 05:31:13
Messages: 57
Location: MA
Offline

Ok, I re-imaged the C Drive with the disk image created before Installing SP1.

The irritating audio popping/clicking is gone now..
(Cubase 6)
win7 x64: i7-920 p6t daw, 8gb ram,

KRK VXT 6, YAMAHA NS-10M Studio

StudioLive 16.4.2
(also: A & H 16:2, Mackie VLZ pro 1602, Soundcraft Spirit 24ch and 32ch)

DBX DriveRack PA+
Lexicon MPX400XL
Zoom h4n
Sennheiser e838's
Shure sm58's
Shure SLX beta 87a
Shure 87a
Shure SM7b
Sony utx-b2
Rode nt1-a

RAMSA mains and subs
JBL JRX series
Crown, Carvin, Mackie, amps




Monolithent
Supreme Baconator
[Avatar]
Joined: 28/07/2010 18:47:25
Messages: 13464
Location: Central New Jersey
Offline

Good to hear you got things rolling.

Weird that you had to roll back to pre SP1 though.
http://support.presonus.com

Tallest guy in the Mod Squad with all his hair still on his head.

No I'm not a freaking pilot!! The Air Force won't let me have a suit with a zipper...or sometimes shoestrings.

My advice and suggestions should never be considered advice or suggestions. These are mostly insane ramblings of a poor aircraft mechanic who can, strangely enough, still hear.

StudioLive 16.4.2, AudioBox 1818VSL, AudioBox 44VSL, Faderport, Digimax FS,, M-Audio Firewire 410
--MultiBoot System--
Win Vista 64/XP Pro/7 x86/7 x64 - Mac OSX Snow Leopard/Lion
Gigabyte motherboard--SYBA TI Firewire XIO2200A--i7 2600k Quad Core--16 GB DDR III--Custom 2U Rackmount--4 TB Raid (all internal SATA II)--19" Samsung HDMI LCD on pivoting VESA 1U Mount
Studio One v1 Pro x64
Studio One v1 Artist
Studio One v2 Artist
[Yahoo!]
ts-12
Prenoob

Joined: 14/06/2011 05:31:13
Messages: 57
Location: MA
Offline

yes, windows is very weird
(Cubase 6)
win7 x64: i7-920 p6t daw, 8gb ram,

KRK VXT 6, YAMAHA NS-10M Studio

StudioLive 16.4.2
(also: A & H 16:2, Mackie VLZ pro 1602, Soundcraft Spirit 24ch and 32ch)

DBX DriveRack PA+
Lexicon MPX400XL
Zoom h4n
Sennheiser e838's
Shure sm58's
Shure SLX beta 87a
Shure 87a
Shure SM7b
Sony utx-b2
Rode nt1-a

RAMSA mains and subs
JBL JRX series
Crown, Carvin, Mackie, amps




Danalee
Prenoob
[Avatar]

Joined: 15/01/2011 14:05:54
Messages: 64
Offline

Windows updates are the devil... I use my Win/64 laptop constantly, and ended up disabling the updates. The last thing I DO NOT have time for, is re-tweaking after a stupid update. Been there, done that, after a complete new install (for the last time) I have learned my lesson. Only time will tell with future UC updates, but so far everything has been good, once I got it to run perfectly. Again, updates are the DEVIL
Presonus 24.4.2
PC-Windows 7/64 Bit Pro SP-1
Intel Core Duo 2.10 GHz, 8.00 GB Ram
Netgear router - FOH Macbook

www.wildfirebluesband.com (Bass / Vocal)
www.thenowhereband.com (FOH Sound)
www.zstonez.com (FOH Sound)
 
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