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SLRemote ipad solution!
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loujudson
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Joined: 03/01/2012 20:37:46
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I posted on too many threads when I was unable to get it to work, so I'm making a new thread here with the solution. None of the users or techs were able to come up with this, and it really is simple.

I attached my ipad to itunes and did a complete restore. Thet apparently refereshed all the software, and then I downloaded SLremots and installed it all over again. No idea what or why it got corrupted, but there ya go - restore the iPad and reinstall if it won't work for you.

Perfect performance last night on the second gig - and only four workdays wasted troubleshooting with no progress until Friday night when I thought of doing a restore.

<L>

This message was edited 2 times. Last update was at 14/02/2012 17:02:59

Pro Tools since 1995. Mac only same time.
Live sound since 1971, in Marin County California.
New to digital live mixing and loving it!
wally
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Joined: 30/07/2010 19:57:00
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Location: Lunenburg, Nova Scotia, Canada
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Mine is nackered as well and I too have wasted many days trying to get it working.

How do you do a restore and why is iTunes involved?

Do you loose all your apps and settings?
MacBook Pro 17", i7, 8Gig, 7200rpm HDD
StudioLive 24.4.2, Firestudio Mobile, Faderport
Studio One Pro, Capture, Logic Pro X
Rode NT2-A, Shure Beta52, SM57's, SM58's
Sennheiser e614's
Tascam VL-A5 Monitors
IPAD2, iPhone 4S
wally
Presonic
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Joined: 30/07/2010 19:57:00
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Location: Lunenburg, Nova Scotia, Canada
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Never mind i figured it out.

And it solved my issues on the 1st attempt!!!!

Thank you so much. I hope someone from Presonus reads this and takes notice. The last thing i installed on my iPad was the SL Remote update. Not sure if the IOS was updated recently...

got to go update some posts.
Thanks again!!!
Wally
MacBook Pro 17", i7, 8Gig, 7200rpm HDD
StudioLive 24.4.2, Firestudio Mobile, Faderport
Studio One Pro, Capture, Logic Pro X
Rode NT2-A, Shure Beta52, SM57's, SM58's
Sennheiser e614's
Tascam VL-A5 Monitors
IPAD2, iPhone 4S
loujudson
Prenoob
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Joined: 03/01/2012 20:37:46
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Good for you, Wally! This would have saved me four days of troubleshooting and grief.

Anybody else who wonders what Wally was wondering, you use iTunes so it gets backaed up and restored completely after the process.

The idea occurred tome when tech support asked if it was the latest iOS - I checked, it was, then remembered the same thing helped my iPhone out once. It replaces anything corrupt wth fresh ne files. (Wish we could do that to the government!)

<L>
Pro Tools since 1995. Mac only same time.
Live sound since 1971, in Marin County California.
New to digital live mixing and loving it!
sjpaul
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Joined: 11/12/2011 13:45:29
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Location: Scotland
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Hey lou,

great to hear you got it working.... I know you were having major issues and frustration last week. Maybe this should be stickied to help out other users as there seem to be quite a lot of folks having similar connection issues.
Studiolive 24.4.2, MacBook Pro 2.8GHz dual core running VSL and Capture.
Linksys E4200 dual band router. iPad 2 running SL remote.
Running Nexo PS speakers and processing.
Monolithent
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Joined: 28/07/2010 18:47:25
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Location: Central New Jersey
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I've already shot a PM off to Jason to have it stickied or at least have him write down a step by step solution in the Knowledgebase on it.
http://support.presonus.com

Tallest guy in the Mod Squad with all his hair still on his head.

No I'm not a freaking pilot!! The Air Force won't let me have a suit with a zipper...or sometimes shoestrings.

My advice and suggestions should never be considered advice or suggestions. These are mostly insane ramblings of a poor aircraft mechanic who can, strangely enough, still hear.

StudioLive 16.4.2, AudioBox 1818VSL, AudioBox 44VSL, Faderport, Digimax FS,, M-Audio Firewire 410
--MultiBoot System--
Win Vista 64/XP Pro/7 x86/7 x64 - Mac OSX Snow Leopard/Lion
Gigabyte motherboard--SYBA TI Firewire XIO2200A--i7 2600k Quad Core--16 GB DDR III--Custom 2U Rackmount--4 TB Raid (all internal SATA II)--19" Samsung HDMI LCD on pivoting VESA 1U Mount
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loujudson
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Joined: 03/01/2012 20:37:46
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Very good! I thought he monitored this list...

So it turns out it was Apple's problem, not Presonus. Hope the next person who needs it get it suggested early in the process.
L
Pro Tools since 1995. Mac only same time.
Live sound since 1971, in Marin County California.
New to digital live mixing and loving it!
talmen
Presonoid
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Joined: 28/07/2010 23:56:13
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Good on you, for figuring that out and being so kind as to share your experience and insight!
Field Kit:
MacBook Pro 9.2 i5 2.5 GHz, 8GB RAM,
OS 10.8.5;
A & H Qu-16, AB1818VSL, Alesis IO14 / IO26,
PreSonus S1 v2.6.2.25990, Boom Recorder 8.3.2

Studio Kit:
iMac 11.3, i7 (Quad) 2.93GHz, 8 GB RAM,
OS 10.9.3,
M-Audio FW1814, PreSonus Faderport,
PreSonus S1 Pro 2.6.2.25590
Monolithent
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Joined: 28/07/2010 18:47:25
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Location: Central New Jersey
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He jumps in where he can. But when I see something that could use his attention I shoot him a message on it.

He watches my back and I make sure he gets to the chopper!
http://support.presonus.com

Tallest guy in the Mod Squad with all his hair still on his head.

No I'm not a freaking pilot!! The Air Force won't let me have a suit with a zipper...or sometimes shoestrings.

My advice and suggestions should never be considered advice or suggestions. These are mostly insane ramblings of a poor aircraft mechanic who can, strangely enough, still hear.

StudioLive 16.4.2, AudioBox 1818VSL, AudioBox 44VSL, Faderport, Digimax FS,, M-Audio Firewire 410
--MultiBoot System--
Win Vista 64/XP Pro/7 x86/7 x64 - Mac OSX Snow Leopard/Lion
Gigabyte motherboard--SYBA TI Firewire XIO2200A--i7 2600k Quad Core--16 GB DDR III--Custom 2U Rackmount--4 TB Raid (all internal SATA II)--19" Samsung HDMI LCD on pivoting VESA 1U Mount
Studio One v1 Pro x64
Studio One v1 Artist
Studio One v2 Artist
[Yahoo!]
Jason.Harris
Presonoid

Joined: 01/10/2010 16:19:09
Messages: 1649
Location: Baton Rouge, LA
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Sorry I missed this one, Guys. I've just changed positions in the company again to further align my duties with the needs of both our Technical Support and Testing departments so as to be of greater service to you all. The transition has been hectic and my attention is being split between several different tasks in rapid succession in the short term so that we can level-set and deliver a greater support product to our users. Take a look at the new Knowledge Base's Organization! http://support.presonus.com/forums

I'll be working with some partners in the company to have new and updated articles written which will simplify alot of our Forum support duties. (Jon, you'll be particularly happy about that I'm sure!)

Thank you all for your patience while we are in this transition. I'll be working some OT to get to more of the forums, but if you see any issue on here that should be brought to my attention, don't hesitate to PM me

Cheers,

Jason

Monolithent
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Not as much as my wife will. But I'm sure folks can come up with new things to have problems and need new solutions.

Science marches on!

And thanks for stickying this so quick.
http://support.presonus.com

Tallest guy in the Mod Squad with all his hair still on his head.

No I'm not a freaking pilot!! The Air Force won't let me have a suit with a zipper...or sometimes shoestrings.

My advice and suggestions should never be considered advice or suggestions. These are mostly insane ramblings of a poor aircraft mechanic who can, strangely enough, still hear.

StudioLive 16.4.2, AudioBox 1818VSL, AudioBox 44VSL, Faderport, Digimax FS,, M-Audio Firewire 410
--MultiBoot System--
Win Vista 64/XP Pro/7 x86/7 x64 - Mac OSX Snow Leopard/Lion
Gigabyte motherboard--SYBA TI Firewire XIO2200A--i7 2600k Quad Core--16 GB DDR III--Custom 2U Rackmount--4 TB Raid (all internal SATA II)--19" Samsung HDMI LCD on pivoting VESA 1U Mount
Studio One v1 Pro x64
Studio One v1 Artist
Studio One v2 Artist
[Yahoo!]
KenRen
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Joined: 08/09/2011 07:38:15
Messages: 16
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Hi Guys,
I seem to be having a similar problem with my iPad2. I think I am up to date with everything and trying the Ad Hoc network thing. Get to the start page on the iPad and it only show the demo SLs. Please any help would be appreciated!
Ken
Ken Rengering
Ken's Events
Las Vegas, Nevada
702-898-7309
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mucek
Prenoob
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Joined: 25/02/2012 21:41:33
Messages: 42
Location: Slovenia
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Hi!

I have just bought new iPad and tried to install the app from the app store.
There's only one app here, dated on 18. January 2012. However, after installing it, I may not start it. Actually it started for a moment, screen goes black (except for a tip line - iPad, clock and charging symbol), then "main" iPad screen is there again. I tried to shut down the iPad, but doesn't work better after restart.

Any idea, what it might be? (perhaps there's not last version on the iStore - I don't know if Apple has same apps all over the world, or perhaps I can't access to the latest version - can somebody check it in USA?)

Regards,
Gregor
... but I also may be wrong about it ...
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Monolithent
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Joined: 28/07/2010 18:47:25
Messages: 13464
Location: Central New Jersey
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It's the latest. I just downloaded it for my iPad yesterday and it's working fine.

Try to backup to iTunes and reinstall. See if that helps.
http://support.presonus.com

Tallest guy in the Mod Squad with all his hair still on his head.

No I'm not a freaking pilot!! The Air Force won't let me have a suit with a zipper...or sometimes shoestrings.

My advice and suggestions should never be considered advice or suggestions. These are mostly insane ramblings of a poor aircraft mechanic who can, strangely enough, still hear.

StudioLive 16.4.2, AudioBox 1818VSL, AudioBox 44VSL, Faderport, Digimax FS,, M-Audio Firewire 410
--MultiBoot System--
Win Vista 64/XP Pro/7 x86/7 x64 - Mac OSX Snow Leopard/Lion
Gigabyte motherboard--SYBA TI Firewire XIO2200A--i7 2600k Quad Core--16 GB DDR III--Custom 2U Rackmount--4 TB Raid (all internal SATA II)--19" Samsung HDMI LCD on pivoting VESA 1U Mount
Studio One v1 Pro x64
Studio One v1 Artist
Studio One v2 Artist
[Yahoo!]
jeff_926
Prenoob

Joined: 20/04/2012 21:44:51
Messages: 2
Offline

Same issue here... really frustrated and desperate.....after invested my blood-earned money on the SL24.4.2... I have just spent a whole night reading threads, re-installing the latest UC, Capture, and SL remote for countless times, even just did a full restore to iOS 5.1(cleaning every single bit) on my ipad 1...but still no luck!! SL remote (first thing to install on clean new iOS) .....it just quit after black screen for several second... need serious help here.... would be really appreciated...
 
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