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44 VSL - Static noise on Midi instrument
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DavidCRector
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Joined: 07/01/2012 18:33:27
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Hi , I just purchased a new laptop (ASUS X53E (Intel I7 processer ) to go with a recently purchased Personus 44VSL-
Setup finally in place with a Yamaha PSR e303 keyboard to use with the Personus device.
All seems to be working fine for voice and analogue instruments with the Studio One software I but am experiencing difficulty with static trailing off each note or behind the midi instrument voice when selected - tried different instruments in Studio One but still the same issue.

I have it setup with 96khz 32bit sample rate and Midi in/out channel one . (tried separate channels per the option and all channels but no difference.

Any suggestions would be appreciated.

David
Monolithent
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try dialing back the sample rate and see if that cures it.
http://support.presonus.com

Tallest guy in the Mod Squad with all his hair still on his head.

No I'm not a freaking pilot!! The Air Force won't let me have a suit with a zipper...or sometimes shoestrings.

My advice and suggestions should never be considered advice or suggestions. These are mostly insane ramblings of a poor aircraft mechanic who can, strangely enough, still hear.

StudioLive 16.4.2, AudioBox 1818VSL, AudioBox 44VSL, Faderport, Digimax FS,, M-Audio Firewire 410
--MultiBoot System--
Win Vista 64/XP Pro/7 x86/7 x64 - Mac OSX Snow Leopard/Lion
Gigabyte motherboard--SYBA TI Firewire XIO2200A--i7 2600k Quad Core--16 GB DDR III--Custom 2U Rackmount--4 TB Raid (all internal SATA II)--19" Samsung HDMI LCD on pivoting VESA 1U Mount
Studio One v1 Pro x64
Studio One v1 Artist
Studio One v2 Artist
[Yahoo!]
DavidCRector
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Joined: 07/01/2012 18:33:27
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Well, after some time experimenting with my noise issue, I seem to have other issues as well that may help shed light on my challenges.
First issue
Using Studio one- latest version - regardless of sample rate- I get periodic "pops" or noise elements in my vocals in particular but notice this also on the midi.-with piano or other.
Using Cubase 6 elements I have an even stranger issue with vocals as I get regular drop-outs on the first word of every phrase. Tried different sample rate but still the same issue.
Also I cannot seem to run Cubase 6 elements at 96khz sample rate- Not sure how to fix this but the drop-outs prevent me from using this program altogether.

Maybe I should have listened to my son and bought an Apple at twice the price. Quite frustrated with these products
(previously used Magix studio on an older PC with no issues what so ever.)

Any and all suggestions would be welcome
Thanks

David
Monolithent
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Sounds like you need some OS adjustment.

There's a thread at the top of Presales. Run through it and see if that helps. Give a yell if you need any guidance.
http://support.presonus.com

Tallest guy in the Mod Squad with all his hair still on his head.

No I'm not a freaking pilot!! The Air Force won't let me have a suit with a zipper...or sometimes shoestrings.

My advice and suggestions should never be considered advice or suggestions. These are mostly insane ramblings of a poor aircraft mechanic who can, strangely enough, still hear.

StudioLive 16.4.2, AudioBox 1818VSL, AudioBox 44VSL, Faderport, Digimax FS,, M-Audio Firewire 410
--MultiBoot System--
Win Vista 64/XP Pro/7 x86/7 x64 - Mac OSX Snow Leopard/Lion
Gigabyte motherboard--SYBA TI Firewire XIO2200A--i7 2600k Quad Core--16 GB DDR III--Custom 2U Rackmount--4 TB Raid (all internal SATA II)--19" Samsung HDMI LCD on pivoting VESA 1U Mount
Studio One v1 Pro x64
Studio One v1 Artist
Studio One v2 Artist
[Yahoo!]
DavidCRector
Prenoob

Joined: 07/01/2012 18:33:27
Messages: 6
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Well- I tried the presales view - tried loading the new driver - I think I have it, but the instructions in the Presonus site don't match what actually happens- not sure how to unload the old one or if it just overwrites it.

As for the profile info - I'm not sure what it is telling me in terms of compatibility to the presonus vsl44 so I've attached it for comment

OS: Microsoft Windows 7 64-bit Service Pack 1 [6.1.7601]
CPU(s):
Processor: Intel(R) Core(TM) i7-2670QM CPU @ 2.20GHz
Physical: 1
Cores: 4
Logical: 8
L1 Cache: 32 KB (
L2 Cache: 256 KB (4)
L3 Cache: 6144 KB (1)
Installed RAM: 5921 MB

Microsoft 1394ohci.sys [6.1.7601.17514]
Microsoft ohci1394.sys [6.1.7600.16385] (legacy)
Microsoft 1394bus.sys [6.1.7600.16385] (legacy)

Any comment on compatibility would be appreciated.

PS.
I have given up on Cubase so I can focus on my issues with Studio one.
Everything seems to be working ok with Studio One except for random pops or clicks on vocal or midi tracks.

David

Monolithent
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your OHCI report seems to be missing a few lines.

Can you run it again and paste the full report?
http://support.presonus.com

Tallest guy in the Mod Squad with all his hair still on his head.

No I'm not a freaking pilot!! The Air Force won't let me have a suit with a zipper...or sometimes shoestrings.

My advice and suggestions should never be considered advice or suggestions. These are mostly insane ramblings of a poor aircraft mechanic who can, strangely enough, still hear.

StudioLive 16.4.2, AudioBox 1818VSL, AudioBox 44VSL, Faderport, Digimax FS,, M-Audio Firewire 410
--MultiBoot System--
Win Vista 64/XP Pro/7 x86/7 x64 - Mac OSX Snow Leopard/Lion
Gigabyte motherboard--SYBA TI Firewire XIO2200A--i7 2600k Quad Core--16 GB DDR III--Custom 2U Rackmount--4 TB Raid (all internal SATA II)--19" Samsung HDMI LCD on pivoting VESA 1U Mount
Studio One v1 Pro x64
Studio One v1 Artist
Studio One v2 Artist
[Yahoo!]
DavidCRector
Prenoob

Joined: 07/01/2012 18:33:27
Messages: 6
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Here is the full profile info

OS: Microsoft Windows 7 64-bit Service Pack 1 [6.1.7601]
CPU(s):
Processor: Intel(R) Core(TM) i7-2670QM CPU @ 2.20GHz
Physical: 1
Cores: 4
Logical: 8
L1 Cache: 32 KB (
L2 Cache: 256 KB (4)
L3 Cache: 6144 KB (1)
Installed RAM: 5921 MB

Microsoft 1394ohci.sys [6.1.7601.17514]
Microsoft ohci1394.sys [6.1.7600.16385] (legacy)
Microsoft 1394bus.sys [6.1.7600.16385] (legacy)

Looking for OHCI 1394 Host Controllers...


Done.

Doesn't look much different except for the last line - anyway here it is.
Thanks for looking into this. much appreciated
David
Monolithent
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OK..brainfarted. This an AudioBox.

You're on Win 7. Run Latency mon on your system and see if that shows anything interesting.
http://support.presonus.com

Tallest guy in the Mod Squad with all his hair still on his head.

No I'm not a freaking pilot!! The Air Force won't let me have a suit with a zipper...or sometimes shoestrings.

My advice and suggestions should never be considered advice or suggestions. These are mostly insane ramblings of a poor aircraft mechanic who can, strangely enough, still hear.

StudioLive 16.4.2, AudioBox 1818VSL, AudioBox 44VSL, Faderport, Digimax FS,, M-Audio Firewire 410
--MultiBoot System--
Win Vista 64/XP Pro/7 x86/7 x64 - Mac OSX Snow Leopard/Lion
Gigabyte motherboard--SYBA TI Firewire XIO2200A--i7 2600k Quad Core--16 GB DDR III--Custom 2U Rackmount--4 TB Raid (all internal SATA II)--19" Samsung HDMI LCD on pivoting VESA 1U Mount
Studio One v1 Pro x64
Studio One v1 Artist
Studio One v2 Artist
[Yahoo!]
DavidCRector
Prenoob

Joined: 07/01/2012 18:33:27
Messages: 6
Offline

Well -I ran the latency Mon program per your suggestion - not good news as you can see below.
Is there any fix for this. In addition, I went to a reputable music store in Toronto to see what they could tell me about this - They sell the Presonus 44 VSL and based on the basic config of the PC (Intel I7 processer 2.2ghz processor with turbo burst to 3ghz) they said it should work - suggestions were- check for latest audobox driver- done and confirmed latest, check buffer and set it to lowest possible - tried to lower it to 256k and got some terrible noise bursts from the keyboard- ok on voice. had to raise it back up to 512 at the lowest in order for it to work.
He mentioned about the USB and issues with sharing resources- solution was to setup up a music IRQ - (not that familiar with this. will have to do some research) I am not running anything else while doing this music thing.

Any guidance you can provide would be appreciated.
Thanks

Latency Mon results

CONCLUSION
_________________________________________________________________________________________________________
Your system appears to be having trouble handling real-time audio and other tasks. You are likely to experience buffer underruns appearing as drop outs, clicks or pops. The cause of the problem is not immediately apparent.
LatencyMon has been analyzing your system for 0:10:49 (h:mm:ss)


_________________________________________________________________________________________________________
System Information
_________________________________________________________________________________________________________
Computer name: DAVIDR-PC
OS version: Windows 7 Service Pack 1, 6.1, build: 7601
CPU: GenuineIntel Intel(R) Core(TM) i7-2670QM CPU @ 2.20GHz
Logical processors: 8
RAM: 6208765952 total
VM: 2147352576, free: 1919475712


_________________________________________________________________________________________________________
CPU SPEED
_________________________________________________________________________________________________________
Reported CPU speed: 2195 MHz
Measured CPU speed: 1103 MHz

Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.


_________________________________________________________________________________________________________
MEASURED KERNEL TIMER LATENCIES
_________________________________________________________________________________________________________
Highest measured kernel timer latency (µs): 2091.3387


_________________________________________________________________________________________________________
MEASURED SMIs AND CPU STALLS
_________________________________________________________________________________________________________
Highest measured SMI routine or CPU stall (µs) 91.9013


_________________________________________________________________________________________________________
REPORTED DPCs
_________________________________________________________________________________________________________
Highest DPC routine execution time (µs): 302.4022
Driver with highest DPC routine execution time: ndis.sys - NDIS 6.20 driver, Microsoft Corporation

Highest reported total DPC routine time (%): 0.1488
Driver with highest DPC total execution time: asmtxhci.sys - ASMEDIA XHCI Host Controller Driver, ASMedia Technology Inc

Total time spent in DPCs (%) 0.3298

DPC count (execution time <250 µs): 7789850
DPC count (execution time 250-500 µs): 0
DPC count (execution time 500-999 µs): 30
DPC count (execution time 1000-1999 µs): 0
DPC count (execution time 2000-3999 µs): 0
DPC count (execution time >=4000 µs): 0


_________________________________________________________________________________________________________
REPORTED ISRs
_________________________________________________________________________________________________________
Highest ISR routine execution time (µs): 119.7571
Driver with highest ISR routine execution time: ndis.sys - NDIS 6.20 driver, Microsoft Corporation

Highest reported total ISR routine time (%): 0.1010
Driver with highest ISR total time: hal.dll - Hardware Abstraction Layer DLL, Microsoft Corporation

Total time spent in ISRs (%) 0.1660

ISR count (execution time <250 µs): 741634
ISR count (execution time 250-500 µs): 0
ISR count (execution time 500-999 µs): 0
ISR count (execution time 1000-1999 µs): 0
ISR count (execution time 2000-3999 µs): 0
ISR count (execution time >=4000 µs): 0


_________________________________________________________________________________________________________
REPORTED HARD PAGEFAULTS
_________________________________________________________________________________________________________
Process with highest pagefault count: none

Total number of hard pagefaults 369
Hard pagefault count of hardest hit process: 192
Highest hard pagefault resolution time (µs): 184664.6382
Total time spent in hard pagefaults (%): 0.2930
TODO: Number of processes hit: 0


_________________________________________________________________________________________________________
PER CPU DATA
_________________________________________________________________________________________________________
CPU 0 ISR count: 741634
CPU 0 ISR highest execution time: 119.7571
CPU 0 ISR total execution time: 867561.8997
CPU 0 DPC count: 7749115
CPU 0 DPC highest execution time: 302.4022
CPU 0 DPC total execution time: 16962503.9421
_________________________________________________________________________________________________________
CPU 1 ISR count: 0
CPU 1 ISR highest execution time: 0.0000
CPU 1 ISR total execution time: 0.0000
CPU 1 DPC count: 797
CPU 1 DPC highest execution time: 25.4227
CPU 1 DPC total execution time: 2905.7599
_________________________________________________________________________________________________________
CPU 2 ISR count: 0
CPU 2 ISR highest execution time: 0.0000
CPU 2 ISR total execution time: 0.0000
CPU 2 DPC count: 12632
CPU 2 DPC highest execution time: 107.3649
CPU 2 DPC total execution time: 56311.2897
_________________________________________________________________________________________________________
CPU 3 ISR count: 0
CPU 3 ISR highest execution time: 0.0000
CPU 3 ISR total execution time: 0.0000
CPU 3 DPC count: 0
CPU 3 DPC highest execution time: 0.0000
CPU 3 DPC total execution time: 0.0000
_________________________________________________________________________________________________________
CPU 4 ISR count: 0
CPU 4 ISR highest execution time: 0.0000
CPU 4 ISR total execution time: 0.0000
CPU 4 DPC count: 10172
CPU 4 DPC highest execution time: 42.5066
CPU 4 DPC total execution time: 51844.8380
_________________________________________________________________________________________________________
CPU 5 ISR count: 0
CPU 5 ISR highest execution time: 0.0000
CPU 5 ISR total execution time: 0.0000
CPU 5 DPC count: 0
CPU 5 DPC highest execution time: 0.0000
CPU 5 DPC total execution time: 0.0000
_________________________________________________________________________________________________________
CPU 6 ISR count: 0
CPU 6 ISR highest execution time: 0.0000
CPU 6 ISR total execution time: 0.0000
CPU 6 DPC count: 17164
CPU 6 DPC highest execution time: 48.6920
CPU 6 DPC total execution time: 74810.8428
_________________________________________________________________________________________________________
CPU 7 ISR count: 0
CPU 7 ISR highest execution time: 0.0000
CPU 7 ISR total execution time: 0.0000
CPU 7 DPC count: 0
CPU 7 DPC highest execution time: 0.0000
CPU 7 DPC total execution time: 0.0000
_________________________________________________________________________________________________________




Monolithent
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Joined: 28/07/2010 18:47:25
Messages: 13464
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OK.

You're definitely gonna have problems with this setup.

First off, go here and run the power setting.

http://support.presonus.com/entries/203607-studio-one-optimizing-windows-vista-7-power-settings-for-studio-one

That should disable CPU throttling and keep it at full power att the time. If that doesn't do it you may have to go into your BIOS and disable it from there. Just know that your CPU will likely run hotter so be sure to provide for sufficient cooling. Turbo boost does 2 things. It steps the CPU back when it doesn't think it needs the power and jumps it up when it thinks it does. However windows doesn't look at streaming audio as a need to spool up the processor as can be seen the LatencyMon report. I think it stepped you back to somewhere around 1.5 GHz. Can you say 1997??

Next, your highest DPC culprit is NDIS.sys. Do you have wireless or any type of internet running on this machine? If so it will need to be disabled while you're working with the interface. The Windows networking will make it nearly to completely impossible to do anything with the interface.

I also did some research on the ASMedia item that's causing you problems. It seems to be a USB3 controller. If you are plugging the AudioBox into that you'll definitely want to move that to a standard USB2 connector. There are some problems with the conversion from one to the other on these devices.

Hope that gives you some direction that will help.
http://support.presonus.com

Tallest guy in the Mod Squad with all his hair still on his head.

No I'm not a freaking pilot!! The Air Force won't let me have a suit with a zipper...or sometimes shoestrings.

My advice and suggestions should never be considered advice or suggestions. These are mostly insane ramblings of a poor aircraft mechanic who can, strangely enough, still hear.

StudioLive 16.4.2, AudioBox 1818VSL, AudioBox 44VSL, Faderport, Digimax FS,, M-Audio Firewire 410
--MultiBoot System--
Win Vista 64/XP Pro/7 x86/7 x64 - Mac OSX Snow Leopard/Lion
Gigabyte motherboard--SYBA TI Firewire XIO2200A--i7 2600k Quad Core--16 GB DDR III--Custom 2U Rackmount--4 TB Raid (all internal SATA II)--19" Samsung HDMI LCD on pivoting VESA 1U Mount
Studio One v1 Pro x64
Studio One v1 Artist
Studio One v2 Artist
[Yahoo!]
DavidCRector
Prenoob

Joined: 07/01/2012 18:33:27
Messages: 6
Offline

To Monolithent

Success!!!
Ran the power profile as recommended and it immediately solved any audible problems.
I reran the latencyMon and it still said I may have troubles so I then disconnected the wireless mouse and re-ran it ran successfully.

The USB 3 does not appear to be an issue, thankfully, as this would mean changing the computer. There are no USB 2 ports on this notebook.

I'll see how it runs with the wireless mouse attached as it does not appear to be an issue even though the latency application said it may have trouble.

Thanks very much for your guidance, help and answering me this weekend


David

MikeRivers
Presonoid
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Joined: 28/07/2010 15:44:52
Messages: 2247
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DavidCRector wrote:
The USB 3 does not appear to be an issue, thankfully, as this would mean changing the computer. There are no USB 2 ports on this notebook.


Arrrrghhhhh! Another kick in the pants from advanced technology! First there were no Firewire ports on PC laptops. Then there were no expansion card slots so you couldn't add a Firewire adapter. Now there are no standard USB2 ports because USB3 is "supposed" to be backward compatible. Apparently yours is, but maybe not everyone's.

Visit http://mikeriversaudio.wordpress.com for some useful audio info
"It's much easier to look for a magic solution than it is to adapt to reality." - Allan Sloan
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