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Very sick of this program. 4 seconds into 1st song on cd, it inserts a crackle.
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jonathan
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Very interested to know what solves this for you, if anything. Meanwhile, consulting with devs to see if we can pinpoint what the issue might be.
Jonathan, Product Manager, PreSonus
MacBook Pro, OSX 10.6/Win 7 x64
Q6600 QuadCore Vista 32-bit/Win 7 x64
rhetrick
Prenoob
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Joined: 10/08/2010 21:52:24
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rhetrick wrote:
allenc3 wrote:
rhetrick wrote:sounds like a smart idea. I'll give it a shot tonight.

For the record, I was wasting cds trying to figure out if it was the effects, the levels, the burn process, the audio settings on my computer, etc... All of them yielded the same crackle.

What I think AudioCave was trying to get to and what I am still not completely clear on is if you play the mastered output wav file, does it have a glitch in song 1? I believe your answer will be yes. That does mean burning CD's cannot fix the glitch.

I had a pop that appeared in track 1 about 6 seconds in that about drove me crazy. It was NOT in the song, only in the mastered song. I could edit the song and update the file, then master out and the pop would be there. I finally got rid of it (I think) by deleting the render output files and the master output files, I may have even deleted the directories, and - POOF - the pop went away. It seemed that somehow I got a pop and that file never got over written in subsequent renderings. You may have that problem meaning you keep doing a render or master but the exact same file keeps getting in your CD.



very interesting. I will be home in about an hour and will immediately try this. Thanks. I'll let you know if it works as my problem is identical to the one you had.


And....that would be throwaway disk #12. The money and waste is piling up. Same 4 second mark none-the-less. I deleted everything, the files, folder, you name it. This program is bound and determined to stick the crackle in at the exact same spot every time. Doesn't matter the effect, the level, whatever. I am defeated and out a dozen disks.
Pool Waitress
CD - Into Deep Shallow Water released Sept. 2010
available at Pool Waitress
Retro synthpop/electro for the whole family
Mastered in S1. Always working on strange new things.
themuzic
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Joined: 17/04/2010 05:42:47
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Ok, I'm a little late to this party but I have a question and a suggestion.

Have you tried putting a different song in the 1st position of the CD burn? By that I mean, say you have 5 songs. In order, 1, 2, 3, 4, and 5. Just for the sake of trying, put a different song first. Using the above example, try putting a different song first. 4, 1, 2, 3, and 5. This will identify if the click is in the file or coming from S1. I have had a similar issue in the past.

Now, for my explanation as to why you should try this.

In the past, when using Cubase and CD Architect, a song rendered from Cubase played fine in a player but when burned to a CD in CD Architect, there were a few clicks that you couldn't hear in the file alone. Can't explain why but its a fact.

Upon a few re-renders of that particular song, it finally burned with no issues.

I know this sounds silly but if you still hear the click in the same spot in the beginning (note the exact time spot) then you know it's either a burner or an S1 issue. BUT, if in fact you hear the same click, in the same same song but in it's new position, you now know it's something in the rendering of the song. May still be an S1 issue but now you can track down if it's an effect, a marker, an edit point or what ever.

And again, I have seen this before where the song plays fine in the DAW and a media player but burns with errors.

Hope this helps.

This message was edited 1 time. Last update was at 17/08/2010 02:45:33


http://www.homestudiotrainer.webs.com/
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Email - homestudiotrainer@yahoo.com
Skype - themuzic
Phone - 773-303-7260
I offer FREE assistance for Studio One (any version) and Presonus hardware, to anyone having issues or anyone who simply wants to learn

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allenc3
Presonic

Joined: 28/07/2010 23:21:06
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Good thing CD's are cheap, but you can stop wasting them by listening to the mastered .wav file before committing to a CD burn. If you hear the glitch in that file, you don't need to waste your time and CD's with a burn. You do hear the crackle in the .wav file don't you?

One more thing to look for that can help diagnose this issue. Look at the rendered song file and mastered .wav files and note (write down) the date and time the files were modified. Make sure that each time you render or master that the files are truly updated to the latest time you created or updated them. That is how I discovered that they were in fact not updating properly in my case.

This message was edited 1 time. Last update was at 17/08/2010 06:19:57

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themuzic
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allenc3 wrote:Good thing CD's are cheap, but you can stop wasting them by listening to the mastered .wav file before committing to a CD burn. If you hear the glitch in that file, you don't need to waste your time and CD's with a burn. You do hear the crackle in the .wav file don't you?

One more thing to look for that can help diagnose this issue. Look at the rendered song file and mastered .wav files and note (write down) the date and time the files were modified. Make sure that each time you render or master that the files are truly updated to the latest time you created or updated them. That is how I discovered that they were in fact not updating properly in my case.


He stated that the file has NO click. That's the big deal here. No click in the file but there is one when the CD is burned. I have seen an issue like this before and I described it above.

http://www.homestudiotrainer.webs.com/
http://www.youtube.com/user/themuzic
Email - homestudiotrainer@yahoo.com
Skype - themuzic
Phone - 773-303-7260
I offer FREE assistance for Studio One (any version) and Presonus hardware, to anyone having issues or anyone who simply wants to learn

Gateway Tower - Intel Core i5 3330 CPU 3GHz 8GB Ram and 64bit Windows 8
[Email] [WWW] [Yahoo!]
rhetrick
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Joined: 10/08/2010 21:52:24
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Location: Jacksonville, FL
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themuzic wrote:
allenc3 wrote:Good thing CD's are cheap, but you can stop wasting them by listening to the mastered .wav file before committing to a CD burn. If you hear the glitch in that file, you don't need to waste your time and CD's with a burn. You do hear the crackle in the .wav file don't you?

One more thing to look for that can help diagnose this issue. Look at the rendered song file and mastered .wav files and note (write down) the date and time the files were modified. Make sure that each time you render or master that the files are truly updated to the latest time you created or updated them. That is how I discovered that they were in fact not updating properly in my case.


He stated that the file has NO click. That's the big deal here. No click in the file but there is one when the CD is burned. I have seen an issue like this before and I described it above.


I've heard the click in the mastered .wav as well when I had it do the image first but most of the cds I was burning were doing so without writing the image first. I was learning about the image file and how that worked through this process. Nothing like this had ever happened to me before.

UPDATE: I moved the song to the second position and the new first song and the second song rendered without a crackle. Unfortunately, the covers of the cd have been printed and I need the songs in the order I have. When I try and render the needed first song by itself, it still inserts the crackle. The only option left is to burn the cd with the 2 songs out of order, rip the tracks, reset the order and reburn. WIll I lose any quality in doing so?

This message was edited 1 time. Last update was at 17/08/2010 11:41:27

Pool Waitress
CD - Into Deep Shallow Water released Sept. 2010
available at Pool Waitress
Retro synthpop/electro for the whole family
Mastered in S1. Always working on strange new things.
themuzic
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rhetrick wrote:
themuzic wrote:
allenc3 wrote:Good thing CD's are cheap, but you can stop wasting them by listening to the mastered .wav file before committing to a CD burn. If you hear the glitch in that file, you don't need to waste your time and CD's with a burn. You do hear the crackle in the .wav file don't you?

One more thing to look for that can help diagnose this issue. Look at the rendered song file and mastered .wav files and note (write down) the date and time the files were modified. Make sure that each time you render or master that the files are truly updated to the latest time you created or updated them. That is how I discovered that they were in fact not updating properly in my case.


He stated that the file has NO click. That's the big deal here. No click in the file but there is one when the CD is burned. I have seen an issue like this before and I described it above.


I've heard the click in the mastered .wav as well when I had it do the image first but most of the cds I was burning were doing so without writing the image first. I was learning about the image file and how that worked through this process. Nothing like this had ever happened to me before.



UPDATE: I moved the song to the second position and the new first song and the second song rendered without a crackle. Unfortunately, the covers of the cd have been printed and I need the songs in the order I have. When I try and render the needed first song by itself, it still inserts the crackle. The only option left is to burn the cd with the 2 songs out of order, rip the tracks, reset the order and reburn. WIll I lose any quality in doing so?


Well, I don't think the quality will be impacted to a noticeable degree but none of this makes much sense, to be honest. I really don't think we're dealing with an S1 issues here, just based on what just transpired. But like I said, none of this makes much sense.

http://www.homestudiotrainer.webs.com/
http://www.youtube.com/user/themuzic
Email - homestudiotrainer@yahoo.com
Skype - themuzic
Phone - 773-303-7260
I offer FREE assistance for Studio One (any version) and Presonus hardware, to anyone having issues or anyone who simply wants to learn

Gateway Tower - Intel Core i5 3330 CPU 3GHz 8GB Ram and 64bit Windows 8
[Email] [WWW] [Yahoo!]
rhetrick
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Ok, I did the image file out of order, brought the tracks into cd architect, cut and re-arranged them, then burned the new disk. Voila. No more crackles. I'm done. This is being shipped off this morning.

Thanks everyone for the advice. Not sure I will ever know what was wrong with S1.
Pool Waitress
CD - Into Deep Shallow Water released Sept. 2010
available at Pool Waitress
Retro synthpop/electro for the whole family
Mastered in S1. Always working on strange new things.
AudioCave
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rhetrick wrote:Ok, I did the image file out of order, brought the tracks into cd architect, cut and re-arranged them, then burned the new disk. Voila. No more crackles. I'm done. This is being shipped off this morning.

Thanks everyone for the advice. Not sure I will ever know what was wrong with S1.


I was about to ask... "Why don't you just....?"
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rhetrick
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AudioCave wrote:
rhetrick wrote:Ok, I did the image file out of order, brought the tracks into cd architect, cut and re-arranged them, then burned the new disk. Voila. No more crackles. I'm done. This is being shipped off this morning.

Thanks everyone for the advice. Not sure I will ever know what was wrong with S1.


I was about to ask... "Why don't you just....?"


I know, you said this from the beginning. My whole focus was to get S1 to do it right and have a learning moment I could laugh about later. There was no learning moment, and I'm still not laughing.
Pool Waitress
CD - Into Deep Shallow Water released Sept. 2010
available at Pool Waitress
Retro synthpop/electro for the whole family
Mastered in S1. Always working on strange new things.
jonathan
Presonoid
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Joined: 16/04/2009 17:37:19
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Location: Loveland, Colorado
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We have found this issue and it will be fixed in the next maintenance release.
Jonathan, Product Manager, PreSonus
MacBook Pro, OSX 10.6/Win 7 x64
Q6600 QuadCore Vista 32-bit/Win 7 x64
rhetrick
Prenoob
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Joined: 10/08/2010 21:52:24
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Location: Jacksonville, FL
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jonathan wrote:We have found this issue and it will be fixed in the next maintenance release.


cool. it will help going forward.
Pool Waitress
CD - Into Deep Shallow Water released Sept. 2010
available at Pool Waitress
Retro synthpop/electro for the whole family
Mastered in S1. Always working on strange new things.
themuzic
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jonathan wrote:We have found this issue and it will be fixed in the next maintenance release.


Could you elaborate a bit on "what" you found exactly?

http://www.homestudiotrainer.webs.com/
http://www.youtube.com/user/themuzic
Email - homestudiotrainer@yahoo.com
Skype - themuzic
Phone - 773-303-7260
I offer FREE assistance for Studio One (any version) and Presonus hardware, to anyone having issues or anyone who simply wants to learn

Gateway Tower - Intel Core i5 3330 CPU 3GHz 8GB Ram and 64bit Windows 8
[Email] [WWW] [Yahoo!]
jhainline
Prenoob

Joined: 29/07/2010 19:55:22
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Location: Longmont, CO
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I have also had this problem. Very frustrating...Tech support assured me it will be fixed in the next release as Jonathan mentioned.
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