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16.4.2 hic up
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Monolithent
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Joined: 28/07/2010 18:47:25
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Location: Central New Jersey
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Finally found it!!

See if you can put in a tech support request to step back to an older version of the firmware.

If it's still messing up there then we know its a problem still with the mixer. Or option 2, see if you can find someone with a PC that will let you flash your mixer. Then plug back in to the mac or run standalone and see if it's still doing it.
http://support.presonus.com

Tallest guy in the Mod Squad with all his hair still on his head.

No I'm not a freaking pilot!! The Air Force won't let me have a suit with a zipper...or sometimes shoestrings.

My advice and suggestions should never be considered advice or suggestions. These are mostly insane ramblings of a poor aircraft mechanic who can, strangely enough, still hear.

StudioLive 16.4.2, AudioBox 1818VSL, AudioBox 44VSL, Faderport, Digimax FS,, M-Audio Firewire 410
--MultiBoot System--
Win Vista 64/XP Pro/7 x86/7 x64 - Mac OSX Snow Leopard/Lion
Gigabyte motherboard--SYBA TI Firewire XIO2200A--i7 2600k Quad Core--16 GB DDR III--Custom 2U Rackmount--4 TB Raid (all internal SATA II)--19" Samsung HDMI LCD on pivoting VESA 1U Mount
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bvandy
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Joined: 02/01/2012 00:10:32
Messages: 52
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Thanks Mono! I'll give it a try to see if it helps.
bvandy
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Joined: 02/01/2012 00:10:32
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I GIVE UP! There's probably someone laughing somewhere.....UHHHG!
andrewmcdan87
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Joined: 15/09/2011 22:33:36
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I've had a similar issue with a Firestudio 2626 on windows. It would sometimes lock-up and the only thing that would make it respond again was changing the sample rate from within the windows audio settings. Even a full reboot wouldn't help. I figured that what was happening was that some piece of sodftware was trying to hijack that audio output and change the sample rate (iTunes, windows, Flash). I just always make sure that everything is ALWAYS set to 48K. I know I'm different hardware and a different OS, but still, it might help.
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TaterWorks
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Joined: 06/03/2012 13:43:16
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Another user here, just have the same problem and found your topic. Nothing worked, GR redline. Tried absolutely everything except firmware update. Still running leopard, firmware 1.12, never had an issue before. I have also noticed the save button light flickers briefly on & off every once and a while. Not all that often, just now and then.. Just sent in a ticket, board has not had heavy use but off warranty, Do not see any comments from PreSonus on this issue and it is still ongoing for a few users I see. lost a real important recording + video shoot on the weekend, had to cancel it out on the day of the shoot. Worked perfectly the day before, nothing was changed or disconnected in-between
A lot of bummed out people involved, including me
Monolithent
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Joined: 28/07/2010 18:47:25
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Hey Tater, Shot you an idea to try in your other thread. See if that helps.

If not then you would be time and headacha ahead to contact tech support.
http://support.presonus.com

Tallest guy in the Mod Squad with all his hair still on his head.

No I'm not a freaking pilot!! The Air Force won't let me have a suit with a zipper...or sometimes shoestrings.

My advice and suggestions should never be considered advice or suggestions. These are mostly insane ramblings of a poor aircraft mechanic who can, strangely enough, still hear.

StudioLive 16.4.2, AudioBox 1818VSL, AudioBox 44VSL, Faderport, Digimax FS,, M-Audio Firewire 410
--MultiBoot System--
Win Vista 64/XP Pro/7 x86/7 x64 - Mac OSX Snow Leopard/Lion
Gigabyte motherboard--SYBA TI Firewire XIO2200A--i7 2600k Quad Core--16 GB DDR III--Custom 2U Rackmount--4 TB Raid (all internal SATA II)--19" Samsung HDMI LCD on pivoting VESA 1U Mount
Studio One v1 Pro x64
Studio One v1 Artist
Studio One v2 Artist
[Yahoo!]
ebowman1
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Joined: 02/02/2012 19:58:41
Messages: 1
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This is exactly[i] what is happening to me!

It has only happened 3 or 4 times, but always while I'm using it (fortunately not for live gigs, which i will now never use it for :-/).

Rebooting all gear with a long wait in the off state seems to be the charm, but sometimes more than one cycle is required.

Firmware: 1.500a, build 188, connected via Firewire to iMac 27" running Lion, Serial number PG1B110436 purchased from Sweetwater January 2012

Otherwise, I absolutely love this mixer - really nice job on the design all the way around!

I'm not sending this anywhere, but you can send me a new one and I'll send this one back - that would be fine.

My Gear: Studio One, StudioLive6.4.2, Roland Fantom G6, Roland FP8, Yamaha Motif-Rack XS, iMac 27"
Monolithent
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Joined: 28/07/2010 18:47:25
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There are a number of things happening in this thread, can you start another one with some more specific symptoms?

There might be a fix but I can't tell you for certain at the moment.
http://support.presonus.com

Tallest guy in the Mod Squad with all his hair still on his head.

No I'm not a freaking pilot!! The Air Force won't let me have a suit with a zipper...or sometimes shoestrings.

My advice and suggestions should never be considered advice or suggestions. These are mostly insane ramblings of a poor aircraft mechanic who can, strangely enough, still hear.

StudioLive 16.4.2, AudioBox 1818VSL, AudioBox 44VSL, Faderport, Digimax FS,, M-Audio Firewire 410
--MultiBoot System--
Win Vista 64/XP Pro/7 x86/7 x64 - Mac OSX Snow Leopard/Lion
Gigabyte motherboard--SYBA TI Firewire XIO2200A--i7 2600k Quad Core--16 GB DDR III--Custom 2U Rackmount--4 TB Raid (all internal SATA II)--19" Samsung HDMI LCD on pivoting VESA 1U Mount
Studio One v1 Pro x64
Studio One v1 Artist
Studio One v2 Artist
[Yahoo!]
kasper raaby abrahamsen
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Joined: 01/09/2012 00:06:02
Messages: 2
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I have a SL 16.4.2 with exactly the same problem as described. Mine is bought second hand around a year ago and is app rox 2 years old. It hasn't been used that much, but it has just started freezing after a huge audio spike and I have tried to unhook the firewire, and changing the link id (it is not linked to any other device) does make it work again for a short while, then freezes again. What is the malfunction on this board? It is very strange, but it seems as it is a common problem. I live in Denmark and I'm not sure whether presonus has a department here that can do repairs. I hope so because I adore this board so much and won't settle for anything else. I have tried to update to newest firmware, but still no luck. I will do a factory reset tomorrow, and maybe that can help. Must bring a backup mixer on the gig tomorrow as I don't trust my SL!
gadget69
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Joined: 21/09/2010 03:56:19
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Location: Northern Mn
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kasper, PM sent..
NOTE: If your having an issue, open a tech support ticket and bring the number here if you want help!
http://support.presonus.com

Tools:
OHCI tool and Latency mon:
http://forums.presonus.com/posts/list/11348.page

We, the few, that have done so much, for so long that now we can do everyything with nothing

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Randy Howard
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Joined: 20/03/2012 16:49:03
Messages: 26
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I've had a similar issue with my board. I've had my sample rate change from 44khz to 48 several times. I've wondered if it might have something to do with the USB cable or a power issue.
David Mori
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Joined: 23/10/2013 14:24:46
Messages: 1
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It might be a little too late, but I've been experiencing the same problem during startup, where board would lock up with the GR meter maxed out. I'm using a StudioLive 16.4.2 (firmware version 1.50a) with Logic Pro, using a MacBook Pro (OS X Mountain Lion).

It would sometimes work after restarting the board several times, but other times not work at all after restarting it literally a hundred times. Once the board turns on properly (when it manages to start up all the way, with the GR meter down), it would work fine and I didn't have any problems with it during playback (I was using only Logic Pro and not iTunes or anything else).

But I found a way to make it work, maybe not a 100% solution but a general rule that has proved useful so far: to turn on the board while the Mac is turned off completely, with the firewire cable plugged in. Then turn on the Mac, and the GR meter would max out a couple times while the Mac starts up but not stay locked, as during the regular startup process.

Hope this helps, good luck.

This message was edited 1 time. Last update was at 23/10/2013 14:40:08

RACERX2013
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Joined: 28/07/2013 23:32:48
Messages: 17
Location: Jasper, Texas
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WHERE Can I send a video file of what my system is doing??
Alienware M17xr4, 2 gig nivida gtx800, 32 gig ram, i7core, 1.7tb hd, soundblaster recon 3Di, windows 7 ultimate 64 bit, 1818VSL, digitech 500
Jonrfreier
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Joined: 24/03/2013 15:17:12
Messages: 2
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My 16.4.2 did the very same thing but live during a gig with a 6 piece band. Not good.. I sent it back and I was informed that they re-soldered a significant number of connections on the board etc.

Seems fine now except I have hours trying to get the wireless functionality back as I am in the throws of a post ios7 de-grade.
 
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