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Smaart Wizard Problem
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LRS
Presonic
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Joined: 28/07/2010 23:37:00
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Since latest update when going into Smaart Wizard as soon as you hit the "Proceed" button it turns on firewire in on channel one on the desk. Why??????????

Anybody else notice this?

Cheers
Graham
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Jerryd
Presonic

Joined: 28/07/2010 16:01:24
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LRS wrote:Since latest update when going into Smaart Wizard as soon as you hit the "Proceed" button it turns on firewire in on channel one on the desk. Why??????????

Anybody else notice this?

Cheers
Graham


It is supposed to be that way. The pink noise is going thru that channel. They did us a huge favor by programming it into the VSL otherwise you would have to use an external pink noise source and route it into a channel. It automatically pans the signal because you only measure one stack so that the other stack doesn't mess up the data...

Did you proceed by chance?

This message was edited 1 time. Last update was at 28/12/2012 06:49:19

LRS
Presonic
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Oh, makes sense. Yes I did proceed and all works perfectly well except...

For some reason if I go straight to the wizard to check outputs nothing works??? But if I go to the room wizard and do something there and then return to the output checking wizard everything works perfectly. Is it supposed to be like that? If so, why?

Thanks for your help.

Cheers
Graham
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Monolithent
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Joined: 28/07/2010 18:47:25
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Hey Graham, good to see you again.

You may have discovered a bug here.

Any chance you could provide exact steps to consistently duplicate it so others can corroborate it and the QA team has something to test to find a solution.
http://support.presonus.com

Tallest guy in the Mod Squad with all his hair still on his head.

No I'm not a freaking pilot!! The Air Force won't let me have a suit with a zipper...or sometimes shoestrings.

My advice and suggestions should never be considered advice or suggestions. These are mostly insane ramblings of a poor aircraft mechanic who can, strangely enough, still hear.

StudioLive 16.4.2, AudioBox 1818VSL, AudioBox 44VSL, Faderport, Digimax FS,, M-Audio Firewire 410
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LRS
Presonic
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Joined: 28/07/2010 23:37:00
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Location: Taupo, New Zealand
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Hi Mono

Unfortunately the desk is out on tour at the moment so I don't have it here anymore. I arranged to have it brought back yesterday to try and sort out a couple of "issues" the sound guy was having. I've uploaded the Beta 1.71 Universal Control because he mentioned this thing about the wizard but it has made no difference.

Anyway it's quite simple to replicate. I did it a few times and it did the same thing everytime. On loading up UC and syching the desk to the computer everything looks good. Go straight to the Smaart wizards and choose the one to check outputs. It simply will not output and noise to the speakers. However if you try the room wizard first (which works very well) and then go to the output check wizard it works as it is supposed to.

A quick workaround is to play with the room wizard first but I'm sure that's not the intention.

Also when the room wizard pans channel one to the left for testing purposes I'm not sure (can't check just now) that it returns it to the centre position after completion. Perhaps someone can check this and advise. I only mention it because I noticed it was panned to the left and I asked the sound guy why he was panning the kick drum to one side.

Unfortunately we didn't have time to really check things out. Hopefully the sound guy won't have any concerns during the last part of the tour and I don't get any late night phone calls!!!

BTW he is using an iMac with the desk.

Cheers
Graham
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Monolithent
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Ill check it this weekend on my rig and send it up to the devs.

May be a while on a fix as it can still function with the workaround so don't get in too big a rush on a fix.
http://support.presonus.com

Tallest guy in the Mod Squad with all his hair still on his head.

No I'm not a freaking pilot!! The Air Force won't let me have a suit with a zipper...or sometimes shoestrings.

My advice and suggestions should never be considered advice or suggestions. These are mostly insane ramblings of a poor aircraft mechanic who can, strangely enough, still hear.

StudioLive 16.4.2, AudioBox 1818VSL, AudioBox 44VSL, Faderport, Digimax FS,, M-Audio Firewire 410
--MultiBoot System--
Win Vista 64/XP Pro/7 x86/7 x64 - Mac OSX Snow Leopard/Lion
Gigabyte motherboard--SYBA TI Firewire XIO2200A--i7 2600k Quad Core--16 GB DDR III--Custom 2U Rackmount--4 TB Raid (all internal SATA II)--19" Samsung HDMI LCD on pivoting VESA 1U Mount
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Prenoob
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Joined: 03/08/2011 19:03:58
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I have my 24.4.2 in the house running some tests for the weekend after installing 1.7.1. I saw Graham's post and decided to see if I could re-create his findings. I had some different findings, but close to yours Graham.

I opened UC and synced my MacBook Pro to my 24.4.2. I went straight into the Smaart Wizards, and then proceeded straight to the Output Check as you suggested. The Pink Noise level is set to -12, I selected Main L and Channel 1 pans to the left and passed plink noise,
I then selected Main R and Channel 1 pans to the right and passes pink noise. I then exited the Smaart Wizards by selecting the Overview tab. I also found that Channel 1 then panned to the left and stayed there, and the firewire button stayed engaged as you said. Not the best thing to happen at a gig.

I then went back to the Smaart Wizard and once again went straight into the Output Check. This time the pink noise level was all the way down to -60. When I brought the fader up to -12 and select an output it will not pass pink noise. As Graham said, if you then go into Room Analysis OR System Delay and use those functions, and then go back into the Output Check Wizard, the pink noise level is then set to around -12 and will pass pink noise.

I am using a MacBook Pro running OSX 10.8.2, with an Airport Extreme, and an Apple iPad 1 & 2 running PreSonus SL-Remote 1.4.

This message was edited 1 time. Last update was at 31/12/2012 03:32:47

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LRS
Presonic
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Thanks for doing the testing. I remembered (once you mentioned it) that the output level was right down on the output test when I tried as well.

The guy who is using my SL24 left his SL16 here for me and I updated that one yesterday. I was unable to replicate the output test on that desk. Everything seemed to work well, however the firewire and channel one panning issue remain.

Unfortunately I don't have any time for further testing at this stage so I'm grateful for your input.

Thanks.
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encoreaudio
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Glad to have been able to help replicate this, and to know of this new issue.
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OftheSeven
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Joined: 15/06/2012 20:34:40
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Tried a search but didn't see an answer. I'm running a 16.4.2 and I updated to 1.7.1 and when running the Basic SMAART wizard, I don't have EQ Q (width) controls when I try to EQ my MainL/R channels. I see them here: http://youtu.be/KbmwCPCuKdk?t=3m24s

Am I missing something?

Thanks
Philip
Monolithent
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Yup, you're missing something. John's using an SL24. It has the Q adjustment.
http://support.presonus.com

Tallest guy in the Mod Squad with all his hair still on his head.

No I'm not a freaking pilot!! The Air Force won't let me have a suit with a zipper...or sometimes shoestrings.

My advice and suggestions should never be considered advice or suggestions. These are mostly insane ramblings of a poor aircraft mechanic who can, strangely enough, still hear.

StudioLive 16.4.2, AudioBox 1818VSL, AudioBox 44VSL, Faderport, Digimax FS,, M-Audio Firewire 410
--MultiBoot System--
Win Vista 64/XP Pro/7 x86/7 x64 - Mac OSX Snow Leopard/Lion
Gigabyte motherboard--SYBA TI Firewire XIO2200A--i7 2600k Quad Core--16 GB DDR III--Custom 2U Rackmount--4 TB Raid (all internal SATA II)--19" Samsung HDMI LCD on pivoting VESA 1U Mount
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OftheSeven
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Thanks for the quick response. Another question: Are people abandoning the EQs on their Driveracks and other speaker management systems, opting to use the built in SMAART EQs instead?

Monolithent wrote:Yup, you're missing something. John's using an SL24. It has the Q adjustment.
Monolithent
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There are some doing it.

I'm using a more systematic approach. I have DriveRacks but they are being used mostly for speaker tuning and alignment. Then I use the Smaart in UC to help manage the room (and on occasion I transfer that to the driverack if I use the place often enough). Then I have the GEQ for quick fixes.

I'm very close to abandoning the DriveRacks on the monitor wedges. I can shape and adjust them well enough. But a flat response is still my favorite starting point and makes dialing in much faster. And ringing feedback a 30 second process.
http://support.presonus.com

Tallest guy in the Mod Squad with all his hair still on his head.

No I'm not a freaking pilot!! The Air Force won't let me have a suit with a zipper...or sometimes shoestrings.

My advice and suggestions should never be considered advice or suggestions. These are mostly insane ramblings of a poor aircraft mechanic who can, strangely enough, still hear.

StudioLive 16.4.2, AudioBox 1818VSL, AudioBox 44VSL, Faderport, Digimax FS,, M-Audio Firewire 410
--MultiBoot System--
Win Vista 64/XP Pro/7 x86/7 x64 - Mac OSX Snow Leopard/Lion
Gigabyte motherboard--SYBA TI Firewire XIO2200A--i7 2600k Quad Core--16 GB DDR III--Custom 2U Rackmount--4 TB Raid (all internal SATA II)--19" Samsung HDMI LCD on pivoting VESA 1U Mount
Studio One v1 Pro x64
Studio One v1 Artist
Studio One v2 Artist
[Yahoo!]
LRS
Presonic
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Interesting thing...

Got the desk back a couple of days ago and did some basic testing yesterday. Couldn't fault it. Everything worked perfectly.

The engineer commented that pretty much all his problems centred around the GEQ. He said that he noticed that it would occasionally switch itself off randomly and he even noticed that a GEQ he had set up for an aux would, upon leaving the screen and returning, display as going to mains when he already had a different GEQ going to mains. I haven't been able to view that behaviour myself but will continue testing as I get time.

He also mentioned that on one occasion he tried to adjust mains GEQ from the computer but it didn't alter the sound however the same action done from the desk worked perfectly. He swears he had it switched on !!!

Found that the panning and firewire input thing on channel one from the Smaart wizard righted itself when you returned to the Overview screen on VSL so all good there. Unable to replicate the initial problem reported regarding the output test. Will continue checking that out as well.

Cheers
Graham
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Big Joe Daddy
Presonic
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Joined: 30/07/2010 01:24:03
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Location: Santa Ynez Valley, California
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LRS wrote:Interesting thing...

Got the desk back a couple of days ago and did some basic testing yesterday. Couldn't fault it. Everything worked perfectly.

The engineer commented that pretty much all his problems centred around the GEQ. He said that he noticed that it would occasionally switch itself off randomly and he even noticed that a GEQ he had set up for an aux would, upon leaving the screen and returning, display as going to mains when he already had a different GEQ going to mains. I haven't been able to view that behaviour myself but will continue testing as I get time.

He also mentioned that on one occasion he tried to adjust mains GEQ from the computer but it didn't alter the sound however the same action done from the desk worked perfectly. He swears he had it switched on !!!

Found that the panning and firewire input thing on channel one from the Smaart wizard righted itself when you returned to the Overview screen on VSL so all good there. Unable to replicate the initial problem reported regarding the output test. Will continue checking that out as well.

Cheers
Graham

Good stuff Graham. I'll be returning home tomorrow and looking forward to installing the UC 1.7.1 update and start wrestling with all this new SMAART stuff on my SL24. I toyed with it a little when v1.7 first released but I put it aside until the patch was released.

Your testing and reporting is top notch. Thanks for keeping us up to date.
BJD
 
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